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Revo Premium vs ShoreTel
Compare Revo Premium vs ShoreTel. Find out whether Revo Premium or ShoreTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Revo Premium and ShoreTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 10 Reviews
February 2010 update: We were unable to find a working website for Revo Premium. The provider is probably out of business.
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
- Headquater Country:
- Founder Year: 2004
- Headquater Country:
- Founder Year: 1996
Users Average Rating
Recent User Reviews
Got stuck with Teleblend after Sunrocket went down, and finally got around to switching carriers. I called around to a few different companies, until I got on the line with a nice young person at Revophone.com They seemed to have a lot of useful features (most of which I won't use) and the salespeople were pretty helpful and they claimed to be able to transfer my old number over from sunrocket so I signed up. They make you take a Linksys telephone adapter and there is an activation fee for that along with shipping charge - I would have liked to have used my Sunrocket gizmo, but they said that I would need to reprogram it and that is a little more than I can handle right now. I guess it looks nicer than the old sunrocket device anyway. Just like Sunrocket it was easy to install and I had it setup and working within about 10 minutes. I didn't really have any issues at all until about the 3rd day when I was on a long distance call to my friend in Ohio. We were talking and then all of a sudden I could hear her, but she couldn't hear me. So I called support and was shocked by how easy it was to get an intelligent, tech support person on the phone! Turns out I have a particular router that needs a tweak to work with the service. It's done and my service has been great since then. In fact, I'm writing this review on advice from Luke in support as a way to give THANKS to all of the people at Revo that helped me. I am very happy with the service and will refer my friends!
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.