In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Rebtel vs SIProutes.com
Compare Rebtel vs SIProutes.com. Find out whether Rebtel or SIProutes.com is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Rebtel and SIProutes.com and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 23 Reviews
- 2 Reviews
Overview:
Rebtel is starting a revolution.
A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices...
SIPRoutes.com is a next generation Wholesale SIP Termination provider and aggregator.
With a cloud based routing platform, the service enables a provider or carrier customer to select in real-time from every major VoIP backbone allowing...
Provider Info
- Website: www.rebtel.com
- Headquarters Country:
- Founder Year: 2006
- Website:
- Headquarters Country:
- Founder Year: 2009
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
They have the worst call service. They behave like thieves and will take money from your account without informing you.
Please don’t waste your money. THIS is what I emailed them - Apr 19, 2021, 17:53 UTC I have used so many apps to make international calls, and so far your app has been the worst call quality. Used every which way possible, data, WiFi, phone line, called FROM different locations, different phones, called different numbers, same issue everywhere. No customer servie person to call, ONLY EMAIL!! WHAT?! Are we living in the 90’s??? And when emailed customer service, was told to send photo??? Really? Horrible experience! Going to tell anyone and everyone possible to STAY AWAY from you guys and save money and time. I had to chancel and look for something else. Not worth a single penny. AND THIS IS HOW THEY RESPONDED Ryan (Rebtel) Apr 21, 2021, 3:59 UTC Thanks a lot for getting in touch! I understand you would prefer a fast call, however, due to troubleshooting we currently only offer support through chat or email, so we don't have a phone number you can dial to reach us and we're very sorry if you have to go through all this I know how frustrating this must be to you. I understand the purpose why my colleague has asked you to send a screenshot because we want to make sure that you're only using the WIFI option only because we can see from your account that you're using the Phone Lines all the way from Last year and we did not see any changes with your connection. If you have been with the biggest TELCO company in the US you have probably gone through some troubleshooting too but it's different with Rebtel since we do not have phone support so that is why we have to ask you series of questions and sometimes screenshots for our reference. We respect if your judgment about Rebtel is a horrible app but if you measure that by how we attend to our user's complain then you probably have not been to any biggest TELCO where they have the worst troubleshooting process compared to us. You may cancel the account if you can't bear with the way we communicate with you, I am so sorry but we can only help you through email and if you do not have patience with it we cannot do anything about it. Yes, we're not in the '90s anymore but emailing is fun and you should find that way too. Thank you for being the best part of Rebtel! Best Regards, Ryan Rebtel Customer Team
We have been terminating production traffic to SipRoutes for over a year now and it has been a great experience. The big plus is that siproutes has already done all of the hard work by contracting and interoping with large tier 1 carriers so us little guys can jump right in and start terminating to those high quality carriers. This would otherwise be impossible for us to achieve without siproutes because we are not a large enough company to make the commits and spend long hours doing the interop. They have a friendly staff and good experience in the termination game. Their prices are actually pretty good. Here's why i think: They do LCR between a very broad range of tier 1 carriers, whereas most sip termination carriers only terminate to very few carriers so siproutes has more "options" as to who to relay calls to. You would think that siproutes prices wouldn't be as competitive because they are just using other carriers and don't have their own POP's but this has proven to not actually be the case from my experience dealing with other tier 1 carriers directly.
Can't think of anything negative to write. Their service and staff has been fantastic. They were recommended to me and I recommend them to all of you. Just try them with a test account, there's no commitment.