In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Rebtel vs Vonjour
Compare Rebtel vs Vonjour. Find out whether Rebtel or Vonjour is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Rebtel and Vonjour and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 23 Reviews
- 3 Reviews
Overview:
Rebtel is starting a revolution.
A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices...
Vonjour offers customers two options for VoIP communication: one that is free, and a paid subscription that offers more features. Vonjour offers a free service to show just how effective VoIP really can be, and they are not afraid to let everyone...
Provider Info
- Website: www.rebtel.com
- Headquarters Country:
- Founder Year: 2006
- Website:
- Headquarters Country:
- Founder Year: 2013
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
They have the worst call service. They behave like thieves and will take money from your account without informing you.
Please don’t waste your money. THIS is what I emailed them - Apr 19, 2021, 17:53 UTC I have used so many apps to make international calls, and so far your app has been the worst call quality. Used every which way possible, data, WiFi, phone line, called FROM different locations, different phones, called different numbers, same issue everywhere. No customer servie person to call, ONLY EMAIL!! WHAT?! Are we living in the 90’s??? And when emailed customer service, was told to send photo??? Really? Horrible experience! Going to tell anyone and everyone possible to STAY AWAY from you guys and save money and time. I had to chancel and look for something else. Not worth a single penny. AND THIS IS HOW THEY RESPONDED Ryan (Rebtel) Apr 21, 2021, 3:59 UTC Thanks a lot for getting in touch! I understand you would prefer a fast call, however, due to troubleshooting we currently only offer support through chat or email, so we don't have a phone number you can dial to reach us and we're very sorry if you have to go through all this I know how frustrating this must be to you. I understand the purpose why my colleague has asked you to send a screenshot because we want to make sure that you're only using the WIFI option only because we can see from your account that you're using the Phone Lines all the way from Last year and we did not see any changes with your connection. If you have been with the biggest TELCO company in the US you have probably gone through some troubleshooting too but it's different with Rebtel since we do not have phone support so that is why we have to ask you series of questions and sometimes screenshots for our reference. We respect if your judgment about Rebtel is a horrible app but if you measure that by how we attend to our user's complain then you probably have not been to any biggest TELCO where they have the worst troubleshooting process compared to us. You may cancel the account if you can't bear with the way we communicate with you, I am so sorry but we can only help you through email and if you do not have patience with it we cannot do anything about it. Yes, we're not in the '90s anymore but emailing is fun and you should find that way too. Thank you for being the best part of Rebtel! Best Regards, Ryan Rebtel Customer Team
I have used virtual phone services for nearly a decade. I find that the two biggest issues are the setup process and the poor coverage. I had a decent experience with RingCentral they had a lot of outages and then they raised their rates. I switched over to Vonjour. The port took 8 days. They had a voice actor do our recordings, which was included in the service. All together the setup was fairly easy and I haven't experienced any outages.
Signed up with this guys since I liked their UI and it was the easier to set up. Unfortunately they started messing with my billing in the first 60days. I got charged double and when I complained they started over charging me. For a $22 a month service I was being charged $26. Support sucks. Sometimes a question is answered in 48 hours or not at all. Poor English too. Obviously these are some guys in who knows where working on this part time. Too bad they could no be serious about it, they had so much potential. I disputed with my credit card since they refuse to credit for their wrong-doings.