In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Rebtel vs netTALK
Compare Rebtel vs netTALK. Find out whether Rebtel or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Rebtel and netTALK and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 23 Reviews
- 35 Reviews
Overview:
Rebtel is starting a revolution.
A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices...
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
Provider Info
- Website: www.rebtel.com
- Headquarters Country:
- Founder Year: 2006
- Website: nettalk.com
- Headquarters Country: United States
- Founder Year: 2008
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
They have the worst call service. They behave like thieves and will take money from your account without informing you.
Please don’t waste your money. THIS is what I emailed them - Apr 19, 2021, 17:53 UTC I have used so many apps to make international calls, and so far your app has been the worst call quality. Used every which way possible, data, WiFi, phone line, called FROM different locations, different phones, called different numbers, same issue everywhere. No customer servie person to call, ONLY EMAIL!! WHAT?! Are we living in the 90’s??? And when emailed customer service, was told to send photo??? Really? Horrible experience! Going to tell anyone and everyone possible to STAY AWAY from you guys and save money and time. I had to chancel and look for something else. Not worth a single penny. AND THIS IS HOW THEY RESPONDED Ryan (Rebtel) Apr 21, 2021, 3:59 UTC Thanks a lot for getting in touch! I understand you would prefer a fast call, however, due to troubleshooting we currently only offer support through chat or email, so we don't have a phone number you can dial to reach us and we're very sorry if you have to go through all this I know how frustrating this must be to you. I understand the purpose why my colleague has asked you to send a screenshot because we want to make sure that you're only using the WIFI option only because we can see from your account that you're using the Phone Lines all the way from Last year and we did not see any changes with your connection. If you have been with the biggest TELCO company in the US you have probably gone through some troubleshooting too but it's different with Rebtel since we do not have phone support so that is why we have to ask you series of questions and sometimes screenshots for our reference. We respect if your judgment about Rebtel is a horrible app but if you measure that by how we attend to our user's complain then you probably have not been to any biggest TELCO where they have the worst troubleshooting process compared to us. You may cancel the account if you can't bear with the way we communicate with you, I am so sorry but we can only help you through email and if you do not have patience with it we cannot do anything about it. Yes, we're not in the '90s anymore but emailing is fun and you should find that way too. Thank you for being the best part of Rebtel! Best Regards, Ryan Rebtel Customer Team
I've had the NetTalkDuo device (2nd gen) since 2010 or so, bought for $49.88 at Walmart. Included was 1 year of service. It's more of the Plain Jane type, no BT or WiFi, yet it's worked flawlessly for the past 12 years! Best of all, a full year of service of netTALK is about the same or less than a month of AT&T service (at that time). Actually was about $10 less after AT&T's extensive list of taxes & "regularity fees", which could easily be $15-20/month in itself! I hope the device lives another dozen years, keep it dusted and in a cool place to draw heat away. About some who are complaining about call quality, there's a recommended list of compatible routers for the non-wifi devices, this is likely the cause of some issues. I was using a low cost TrendNet router which was on the list & it worked perfectly. Later, went to using Linksys routers, all have been fine with my DUO device. Plus use a CAT 7 patch cable long before many heard of CAT 6, to shield against noise. For sure, when this one goes out, will get a newer model, hopefully price will be the same. I deeply regret that I didn't buy two of these, as were on promo at the time, regularly priced around $65-75 in 2010.
After wasting so much time with your "team" and you guys probably knew it was the ezlinq all along. I will be switching phone companies after I review the ones out there. I have been with you guys for maybe ten years and have purchased multiple duos and the ezlinq for both my office and home. Saving a little bit of money each month doesn't make up for clients thinking your phone service has been disconnected after having the same number for 20 something years, and then you not being able to get it back up and running at all nor being able to get the calls forwarded. You guys have been in service for a fairly long time but are still bush league!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
