In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Rebtel vs Intellisys Communications
Compare Rebtel vs Intellisys Communications. Find out whether Rebtel or Intellisys Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Rebtel and Intellisys Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 23 Reviews
- 1 Reviews
Overview:
Rebtel is starting a revolution.
A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices...
Intellisys Communications
Intellisys Communications is a communication service provider that offers the state of Utah business phone and communication solutions. They have been providing communication solutions since 1970 and have...
Provider Info
- Website: www.rebtel.com
- Headquarters Country:
- Founder Year: 2006
- Website: yiptel.com
- Headquarters Country:
- Founder Year: 1981
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
They have the worst call service. They behave like thieves and will take money from your account without informing you.
Please don’t waste your money. THIS is what I emailed them - Apr 19, 2021, 17:53 UTC I have used so many apps to make international calls, and so far your app has been the worst call quality. Used every which way possible, data, WiFi, phone line, called FROM different locations, different phones, called different numbers, same issue everywhere. No customer servie person to call, ONLY EMAIL!! WHAT?! Are we living in the 90’s??? And when emailed customer service, was told to send photo??? Really? Horrible experience! Going to tell anyone and everyone possible to STAY AWAY from you guys and save money and time. I had to chancel and look for something else. Not worth a single penny. AND THIS IS HOW THEY RESPONDED Ryan (Rebtel) Apr 21, 2021, 3:59 UTC Thanks a lot for getting in touch! I understand you would prefer a fast call, however, due to troubleshooting we currently only offer support through chat or email, so we don't have a phone number you can dial to reach us and we're very sorry if you have to go through all this I know how frustrating this must be to you. I understand the purpose why my colleague has asked you to send a screenshot because we want to make sure that you're only using the WIFI option only because we can see from your account that you're using the Phone Lines all the way from Last year and we did not see any changes with your connection. If you have been with the biggest TELCO company in the US you have probably gone through some troubleshooting too but it's different with Rebtel since we do not have phone support so that is why we have to ask you series of questions and sometimes screenshots for our reference. We respect if your judgment about Rebtel is a horrible app but if you measure that by how we attend to our user's complain then you probably have not been to any biggest TELCO where they have the worst troubleshooting process compared to us. You may cancel the account if you can't bear with the way we communicate with you, I am so sorry but we can only help you through email and if you do not have patience with it we cannot do anything about it. Yes, we're not in the '90s anymore but emailing is fun and you should find that way too. Thank you for being the best part of Rebtel! Best Regards, Ryan Rebtel Customer Team
In my search for a new phone provider, I stumbled across Yiptel which is the hosted (cloud) PBX / VOIP brand by CCI. My first gripe was the fact that I had to talk to a sales team member before I started a trial. Being a small business ourselves I could appreciate that, but I do prefer the fully automated trials at some of the big players where I don't have to talk to sales until I am convinced the product is right for me. I used the free trial and was glad they offered it. The service is not reliable. I had several missed calls during my testing where callers called in, but the phones never rang. The first time this happens, I always question my network on this end (are the right ports open on the firewall for example?) However after verifying all network settings with customer support, the missed calls continued. I don't know the specifics of where Yiptel runs their service, but if you look at the locations on their website (Mesa, Denver, Bozeman, etc.) and Google the street addresses, you will see they are residential buildings! Again I can appreciate these guys are not as big as Vonage and RingCentral (that's not a bad thing, smaller businesses often mean better support!), but I wonder if they are running their backend out of residences with consumer grade WAN links? It would certainly explain the missed calls. I would not recommend this service... while email is quickly becoming our dominant communication mechanism, we cannot be missing inbound calls from customers!