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Jan 01, 2026
Phone Power vs Intellisys Communications
Compare Phone Power vs Intellisys Communications. Find out whether Phone Power or Intellisys Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Phone Power and Intellisys Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 126 Reviews
- 1 Reviews
Overview:
Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company...
Intellisys Communications
Intellisys Communications is a communication service provider that offers the state of Utah business phone and communication solutions. They have been providing communication solutions since 1970 and have...
Provider Info
- Website: phonepower.com
- Headquarters Country: United States
- Founder Year: 2005
- Website: yiptel.com
- Headquarters Country:
- Founder Year: 1981
Plans Available*
- Home Phone USA/Canada Plan - $8.33
- N/A
Users Average Rating
Recent User Reviews
I was with PhonePower for 5 years and recently "ported" to CallCentric. I am so glad I did! This summer, we learned that our home phone had been ringing busy for over a week and important calls had not gotten through. After much hassle with PP, I researched other Voip providers. Bottom line: I now have superb technical support, excellent custom features, and a much lower bill. Other than getting no calls for weeks, I was unhappy for a long time about other issues. #1: calls going through Nomorobo spam filtering rang once at home before Nomorobo killed spam. Calls that went through had the Callerid screwed up. The PP web interface was always very slow, clunky, and limited options, such as a small limit on blocked numbers, etc. I did not realize that other Voip providers now offer modern, fully customizable features, web gui and mobile apps. The PhonePower billing, rates, and policies are abominable compared to competitive providers. For example, when my credit card expired and got a new expiration date, as they do every few years, I don't think I ever received any notice. If they didn't email, they certainly knew the phone number to call me on! That was 9 months before recent issues and I did solve the billing problem. By the way, the online bills never show a name, jut an address. Which makes it more difficult to port a phone number out. Probably not by accident: "Hotel California" that is easy to get in and a huge pain to check out. Buyer beware. (I did get ported with the help of CallCentric support asking for a screen shot of the payment screen with my name on it). Five years ago PP was the best I could do after Verizon dumped us. Now, not so much.
I have been a customer since 2009. The service meets my needs with the main line and a cloned line, giving me the ability to have 2 calls simultaneously. From the beginning I have brought my own adapter (picking it from the list of supported devices). I recently replaced it and discovered that the automated provisioning scripts don't support the setup of the second line. That's okay -- I contacted PhonePower and they put me in touch with one of their technicians who was able to give me enough information so I could manually configure my adapter. Recently (August 2023), I noticed that my adapter showed everything was good but calls weren't coming through (going immediately to voicemail) and then one of the 2 lines became inactive. I contacted support via email and continued to work on the problem (I'm in IT so I don't mind digging into problems and stepping through a reconfiguration process). Using my notes from the manual setup, I got things working again. I also noticed that my firmware on my adapter was significantly out of date and updated it too. I had it fixed before customer support reached out to assist. Things ran well for a number of weeks and then suddenly calls were going directly to voicemail again. That's actually not a bad thing since PhonePower automatically sends a copy of the voice mail to my email. So, I typically screen my calls anyway. To fix it, I have simply unplugged my adapter for a few minutes and then everything works fine -- I can call the house phone from my mobile and everything rings through just fine. I don't know if this is a problem at PhonePower or with my adapter or perhaps my internet provider. I'll dig into it one of these days but it isn't on the top of my list to fix. The amount of spam calls has been reduced by use of NoMoRobo which Phone Power provides free along with good instructions to setup. So, overall, I'm happy with PhonePower. The sound of the calls is excellent; customer service has been responsive and helpful; and it does a pretty good job filtering out spam calls. Some reviewers have reported caller id not working in the past. All I can say is that it has always worked for me since 2009.
In my search for a new phone provider, I stumbled across Yiptel which is the hosted (cloud) PBX / VOIP brand by CCI. My first gripe was the fact that I had to talk to a sales team member before I started a trial. Being a small business ourselves I could appreciate that, but I do prefer the fully automated trials at some of the big players where I don't have to talk to sales until I am convinced the product is right for me. I used the free trial and was glad they offered it. The service is not reliable. I had several missed calls during my testing where callers called in, but the phones never rang. The first time this happens, I always question my network on this end (are the right ports open on the firewall for example?) However after verifying all network settings with customer support, the missed calls continued. I don't know the specifics of where Yiptel runs their service, but if you look at the locations on their website (Mesa, Denver, Bozeman, etc.) and Google the street addresses, you will see they are residential buildings! Again I can appreciate these guys are not as big as Vonage and RingCentral (that's not a bad thing, smaller businesses often mean better support!), but I wonder if they are running their backend out of residences with consumer grade WAN links? It would certainly explain the missed calls. I would not recommend this service... while email is quickly becoming our dominant communication mechanism, we cannot be missing inbound calls from customers!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
