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Phone Power vs Trikon
Compare Phone Power vs Trikon. Find out whether Phone Power or Trikon is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Phone Power and Trikon and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 126 Reviews
- 2 Reviews
Overview:
Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company...
Trikon is a VoIP service provider striving to connect Indians with their businesses, friends, and family, locally and abroad. Trikons highly competitive rates make distances obsolete, and the Internet allows Trikon to provide services anywhere...
Provider Info
- Website: phonepower.com
- Headquarters Country: United States
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 2007
Plans Available*
- Home Phone USA/Canada Plan - $8.33
- N/A
Users Average Rating
Recent User Reviews
I was with PhonePower for 5 years and recently "ported" to CallCentric. I am so glad I did! This summer, we learned that our home phone had been ringing busy for over a week and important calls had not gotten through. After much hassle with PP, I researched other Voip providers. Bottom line: I now have superb technical support, excellent custom features, and a much lower bill. Other than getting no calls for weeks, I was unhappy for a long time about other issues. #1: calls going through Nomorobo spam filtering rang once at home before Nomorobo killed spam. Calls that went through had the Callerid screwed up. The PP web interface was always very slow, clunky, and limited options, such as a small limit on blocked numbers, etc. I did not realize that other Voip providers now offer modern, fully customizable features, web gui and mobile apps. The PhonePower billing, rates, and policies are abominable compared to competitive providers. For example, when my credit card expired and got a new expiration date, as they do every few years, I don't think I ever received any notice. If they didn't email, they certainly knew the phone number to call me on! That was 9 months before recent issues and I did solve the billing problem. By the way, the online bills never show a name, jut an address. Which makes it more difficult to port a phone number out. Probably not by accident: "Hotel California" that is easy to get in and a huge pain to check out. Buyer beware. (I did get ported with the help of CallCentric support asking for a screen shot of the payment screen with my name on it). Five years ago PP was the best I could do after Verizon dumped us. Now, not so much.
I have been a customer since 2009. The service meets my needs with the main line and a cloned line, giving me the ability to have 2 calls simultaneously. From the beginning I have brought my own adapter (picking it from the list of supported devices). I recently replaced it and discovered that the automated provisioning scripts don't support the setup of the second line. That's okay -- I contacted PhonePower and they put me in touch with one of their technicians who was able to give me enough information so I could manually configure my adapter. Recently (August 2023), I noticed that my adapter showed everything was good but calls weren't coming through (going immediately to voicemail) and then one of the 2 lines became inactive. I contacted support via email and continued to work on the problem (I'm in IT so I don't mind digging into problems and stepping through a reconfiguration process). Using my notes from the manual setup, I got things working again. I also noticed that my firmware on my adapter was significantly out of date and updated it too. I had it fixed before customer support reached out to assist. Things ran well for a number of weeks and then suddenly calls were going directly to voicemail again. That's actually not a bad thing since PhonePower automatically sends a copy of the voice mail to my email. So, I typically screen my calls anyway. To fix it, I have simply unplugged my adapter for a few minutes and then everything works fine -- I can call the house phone from my mobile and everything rings through just fine. I don't know if this is a problem at PhonePower or with my adapter or perhaps my internet provider. I'll dig into it one of these days but it isn't on the top of my list to fix. The amount of spam calls has been reduced by use of NoMoRobo which Phone Power provides free along with good instructions to setup. So, overall, I'm happy with PhonePower. The sound of the calls is excellent; customer service has been responsive and helpful; and it does a pretty good job filtering out spam calls. Some reviewers have reported caller id not working in the past. All I can say is that it has always worked for me since 2009.
absolutely the worst thing that has happened to my business, not to mention the stress I have to suffer during my second pregnancy. their sales rep promised a phone system that did not work, put you on an expensive lease $8000 for 4 phones system that are completely unsuitable for running our business - the company tried to help but could NOT fix any of the issues and took no responsibility. Do NOT sign any contracts with this company- our business has lost thousands of dollars because of the phone drama. we had to fork out $3000 just to put our old phone system back, on top of a very expensive lease we have to deal with. the sales rep promised fixed monthly fees, we were overcharged almost every month and the total overcharge was at least $1500. in the last 2 years we were constantly faced with crackling lines, phone calls would drop out, delays in speaking, no dial tone so could not make calls, hard to hear phone call, phone would ring and when we answer, we could not hear the person on the other end AND we could NOT reliably transfer calls between phones without losing the patients on the line. we never had issues with our last phone company, we were deceived into signing a new contract because of the NBN misrepresentation. as soon as we change to our current new provider, all these problems have gone away. they made porting very difficult for us, we had to engage a professional because it took too long, almost 4 months to port our two lines over to our new provider and during the waiting time- we had to divert our phones to two mobiles. i just could not imagine how much money we have lost and not to mention the emotional stress of the whole experience. with so many providers out there offering no contract service, why would you sign anything with these liars?
this company work well for me for excess of one year. I have minimal problem with them and all my call come through clearly. with my small business this company help save me good amount of money every month from reduce cost of voip compare to regular telephone. everyone shoold use voip to save money for their company.



