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Jan 01, 2026
pbxnsip vs CommPeak
Compare pbxnsip vs CommPeak. Find out whether pbxnsip or CommPeak is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of pbxnsip and CommPeak and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 3 Reviews
Overview:
pbxnsip has been providing business VoIP solutions to the IP Telephony market since 2005, and since then, have provided their customers with technology and services way ahead of the times. pbxnsip is at the forefront of the industry and always...
CommPeak delivers premium A–Z VoIP termination and SIP trunking for businesses running high-volume international calling. With tier 1 global connectivity, flexible routing, and cost control tools, CommPeak enables organizations to proactively...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website: www.commpeak.com
- Headquarters Country: Hong Kong
- Founder Year: 2012
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
We tried to use this system for about a year and it was an absolute nightmare. Dropped calls, phones crashing in the middle of a conference call, FXO sound quality was a complete joke, faxing never worked despite using supposedly supported interop scenarios and T.38 set up correctly, and numerous features that were supposedly included with our system were showing as blocked by the license. When we complained to PBXnSIP (now Snom) and tried to get tech support, they complained to us that we were a direct customer and that was not how they did business, we should instead contact the reseller for tech support. The reseller told us that their only channel of support with PBXnSIP was via the online support forums. It seems that PBXnSIP really went out of their way to try to avoid providing tech support. PBXnSIP was a total waste of time and money and caused a great deal of frustration. We switched to Cisco Unified Communications Manager Express a while ago and couldn't be happier, unlike PBXnSIP it works reliably as advertised, interop with other products is fantastic. Unlike the Snom phones, the sound quality is actually good too.
We had high hopes to save money with them but its been short of a nightmare. We have swithed to a new company and haven't had any problems like with pbxnsip.
This voip service has SO MANY PROBLEMS its the worst the support are the worst in history of the internet and when i ask for refund they keep closing the ticket and my account manager never on they will make your life hard just so you give up and don't get your money back don't use it stay away they are the worst.
Signed up with commpeak, got all the way through setup, and wanted to clarify the technical route. Then the agent told me that there was a minimum average call duration for the service (despite them offering per-second billing) and that if I didn't meet the average then my service would be cut off. CUT OFF. She tried to debate with me what that meant, but I run a callcenter, I don't have time to mess around with maybes. Suggest staying away from these dishonest people. CommPeak Response to asf342teff235 Apr 02, 2019 We are sorry you feel your experience with CommPeak has been a negative one. Unfortunately, we can’t always accept a large number of calls with too low ACD. Carriers consider this as low-quality traffic and may end up blocking channels. If you’d like to discuss further, please provide our support team with more details at [email protected]. Thanks, CommPeak Team
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
