In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Nextiva vs Star2Star Communications
Compare Nextiva vs Star2Star Communications. Find out whether Nextiva or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Nextiva and Star2Star Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 194 Reviews
- 7 Reviews
Overview:
Nextiva has changed business phone service for good; Nextiva's phone service combines high-quality service with incredible technical support — and you can keep your arms and your legs. One of the best in the business today, Nextiva delivers...
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...
Provider Info
- Website: www.nextiva.com/
- Headquarters Country:
- Founder Year: 2005
- Website: star2star.com
- Headquarters Country: United States
- Founder Year: 2006
Plans Available*
- Nextiva Office Enterprise - $29.95
- Nextiva Office Pro - $19.95
- Nextiva Office Pro Plus - $22.95
- Basic UC Bundle - N/A
- Premium UC Bundle - N/A
- Professional UC Bundle - N/A
- Starter UC Bundle - $10.99
Users Average Rating
Recent User Reviews
When I tried to port my number away from Nextiva they terminated the account before the port could be completed. This blocked the port from being completed. They then told me they had to create a new account to move my numbers in. When the new account was created the changed the mailing address so there would be a mismatch, changed my name for the same reason so that they could reject the port. In the end the numbers were not even in the new account and they had moved the numbers to a pool to be reused by someone else. They will harm your business just like they have mine.
I wish I had read the reviews before signing the contract, these guys are all about taking money no matter what! DO NOT DO IT!!!!!!! READ THE OTHER REVIEWS< CHECK YELP TOO!
I am not only a Star2Star Dealer, but I have been using them in my office for 5 Years and have had no problems. Support has always been great, but I tell my customers, I am the first call for support. I have never charged a customer for a warranty repair, the only time I might charge a customer is if they do an add move or change that requires me to go on-site. All changes I can do online I do at no charge. The one thing I seem to find about all of the negative reviews, is they have problems with their dealers not providing the service they should. I am sorry you have that experience with your dealer. But I would recommend that if your dealer is not providing you the service you need, and they are charging for warranty repairs, call Star2Star and ask to have your account moved to another dealer because your dealer is not providing you the service you should be getting. Star2Star will act. And if they can't resolve things with your dealer, they will put you under another dealer that will take care of you.
I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.