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Jan 01, 2026
netTALK vs magicJack for BUSINESS
Compare netTALK vs magicJack for BUSINESS. Find out whether netTALK or magicJack for BUSINESS is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of netTALK and magicJack for BUSINESS and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 36 Reviews
- 3 Reviews
Overview:
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
magicJack for Business brings affordable and reliable VoIP phone solutions to startups and small businesses. Their solutions come with all the features growing businesses need to get the job done but at a fraction of the cost when compared to...
Provider Info
- Website: nettalk.com
- Headquarters Country: United States
- Founder Year: 2008
- Website: magicjackforbusiness.com
- Headquarters Country: United States
- Founder Year: 2007
Plans Available*
- N/A
- Home & Office - $14.99
- Premium - $24.99
Users Average Rating
Recent User Reviews
Issue... No outbound toll free dialing ability to any 800, 833, 844, 855, 866, 877 or 888 numbers. I can not even call my ISP's toll free number, thanks to NetTalk. No calls from NetTalk about a service update, no email contact from NetTalk, no updates on my compensation request, nothing for weeks now. Incredible incompetence, a complete lack of technical service and/or follow-up. Service started out good years ago and has gotten steadily worse.
I've had the NetTalkDuo device (2nd gen) since 2010 or so, bought for $49.88 at Walmart. Included was 1 year of service. It's more of the Plain Jane type, no BT or WiFi, yet it's worked flawlessly for the past 12 years! Best of all, a full year of service of netTALK is about the same or less than a month of AT&T service (at that time). Actually was about $10 less after AT&T's extensive list of taxes & "regularity fees", which could easily be $15-20/month in itself! I hope the device lives another dozen years, keep it dusted and in a cool place to draw heat away. About some who are complaining about call quality, there's a recommended list of compatible routers for the non-wifi devices, this is likely the cause of some issues. I was using a low cost TrendNet router which was on the list & it worked perfectly. Later, went to using Linksys routers, all have been fine with my DUO device. Plus use a CAT 7 patch cable long before many heard of CAT 6, to shield against noise. For sure, when this one goes out, will get a newer model, hopefully price will be the same. I deeply regret that I didn't buy two of these, as were on promo at the time, regularly priced around $65-75 in 2010.
I have been a MagicJack user for my home phone for many years. I changed from the big phone company ($70+/month) to MagicJack for Business a few months ago. The porting process took a bit longer than expected, however the service is excellent. I have had ZERO issues, the call quality is great as I cannot tell any difference. They even sent me a nice desk phone to use which adds so much more than my previous land line phone. I purchased from another source a headset to use with the phone, works great. I like the music on hold with a message telling my client I'll be with them shortly, makes my small business seem much larger to clients when I have to place them on hold. I have yet to try the app so I cannot comment on that as of this time. If you have high speed internet then this should work great for you. Highly recommend.
I have so many issues with the incompetent customer services team for business. We are a small business and experiences a drop line, poor quality of voice and lack of customer services. The majority of their customer service people don't have adequate training and don't know how to address and resolve the issues properly. We had called numerous times to address above matters but it didn't get fixed on timely matter and the manager of customer service, Veil, disconnected our service without any proper notifications at all and I asked her if do you have any protocol and procedures in black and white that you could cancellation right away without any proper notification about it. She could not find one. My suggestion to all of small business owners, don't even bother to have this as your telephone service. I know they are cheap but if you compare with the quality of customer service and products that the company offers you will give headaches and problems in future. I do believe you don't need to spend /waste your time with the unreliable service. Plus on top of it, they dont refund my account. TERRIBLE SERVICE AND HORRIFIC CUSTOMER SERVICE!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
