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MyPhoneCompany vs pbxnsip
Compare MyPhoneCompany vs pbxnsip. Find out whether MyPhoneCompany or pbxnsip is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of MyPhoneCompany and pbxnsip and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
Overview:
pbxnsip has been providing business VoIP solutions to the IP Telephony market since 2005, and since then, have provided their customers with technology and services way ahead of the times. pbxnsip is at the forefront of the industry and always...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2002
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
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Users Average Rating
Recent User Reviews
The phone service itself is not bad, but dealing with their customer service is not. Their representatives work from home so all of the time, they seem more worried to let you go to go back to their at home duties. The company definitely needs to do some more training on a better customer service.
daily disconnects or phone does not work at all. multiple e-mails to get a response that does not acuratley answer my question or address my problem. The only reason I've keps this as long as I have is because my daughter's very cute message that I will now loose as I can't take it any longer. No e911 from my area too!
We tried to use this system for about a year and it was an absolute nightmare. Dropped calls, phones crashing in the middle of a conference call, FXO sound quality was a complete joke, faxing never worked despite using supposedly supported interop scenarios and T.38 set up correctly, and numerous features that were supposedly included with our system were showing as blocked by the license. When we complained to PBXnSIP (now Snom) and tried to get tech support, they complained to us that we were a direct customer and that was not how they did business, we should instead contact the reseller for tech support. The reseller told us that their only channel of support with PBXnSIP was via the online support forums. It seems that PBXnSIP really went out of their way to try to avoid providing tech support. PBXnSIP was a total waste of time and money and caused a great deal of frustration. We switched to Cisco Unified Communications Manager Express a while ago and couldn't be happier, unlike PBXnSIP it works reliably as advertised, interop with other products is fantastic. Unlike the Snom phones, the sound quality is actually good too.
We had high hopes to save money with them but its been short of a nightmare. We have swithed to a new company and haven't had any problems like with pbxnsip.



