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MyPhoneCompany vs Cox Communications
Compare MyPhoneCompany vs Cox Communications. Find out whether MyPhoneCompany or Cox Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of MyPhoneCompany and Cox Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 6 Reviews
Overview:
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
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Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2002
- Website:
- Headquarters Country:
- Founder Year: 1996
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
The phone service itself is not bad, but dealing with their customer service is not. Their representatives work from home so all of the time, they seem more worried to let you go to go back to their at home duties. The company definitely needs to do some more training on a better customer service.
daily disconnects or phone does not work at all. multiple e-mails to get a response that does not acuratley answer my question or address my problem. The only reason I've keps this as long as I have is because my daughter's very cute message that I will now loose as I can't take it any longer. No e911 from my area too!
I have a problem ticket (tier 2) and it has bounced around several teams for 8 weeks with zero resolution. No one contacts me, and many times when I call no one seems to care. Those who seem to care make promises saying they will track the ticket and call me back, but they NEVER do. When I called in yesterday, the ticket had been closed even though the issue was never resolved. COX DOESN'T CARE ABOUT ITS CUSTOMERS
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.



