In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
JustHost.com vs Windstream
Compare JustHost.com vs Windstream. Find out whether JustHost.com or Windstream is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of JustHost.com and Windstream and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 7 Reviews
Overview:
JustHost.com provides for personal web hosting with their JustPlan. With a domain, unlimited bandwidth, unlimited disk space, 24/7 customer support, and a free site builder, the JustPlan web hosting service from JustHost provides you with all the...
Windstream is one of the industry leaders: a full-service communications service provider for the Midwest, South, and East Coast in the United States. Windstream provides not only VoIP phone service, but also offers Internet and cable television...
Provider Info
- Website: windstream.com
- Headquarters Country: United States
- Founder Year: 1997
Plans Available*
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Users Average Rating
Recent User Reviews
I'm lovin this new promo I just got with JustHost.com. For only $5.95/month, YES $5.95 for a 12 month plan, I* get unlimited bandwidth, unlimited disk space, unlimited data transfer, unlimited email accounts... Need I say more???? With all of this, I figured that JustHost.com must have a high level of downtime, however, they actually guarantee at least 99.9% up-time and if by chance it falls below that, they offer some sort of credit on your next bill. JustHost also brags about their impeccable customer service. Being that I am new to their services, I have not really had an opportunity to give my opinion on them regarding this but have high hopes that they will live up to their talk...
I switched to Just Host after multiple issues with AT&T Hosting Services. I am so pleased with Just Host that I am going to add another domain with them. Just Host makes it easy to configure your email accounts, set-up and e-business, manage the php/mysql backend, and more importantly, they have never hindered my site with domain downtime. Take it from me, someone that has experienced some hosting nightmares... Just Host is the best!
If you have a problem with Windstream's internet or telephone service expect to be on the phone for at least thirty minutes. It takes a least five minutes to even talk to a person while you are forced to listen to all their advertisements and other garbage that you are not interested in and don’t want to hear. Then after forcing you to give your name and the last 4 digits of your SSN three times, you ask your question and they put you on hold for ten to thirty minutes. The last time I called to report that my service wasn't working, I was on the phone, mostly on hold for almost an hour on a call that shouldn't have taken more than two minutes. If your internet or phone is not working, and they have to send out a technician it takes about ten days to two weeks. I called Thursday and was on the phone for an hour waiting on hold, time after time, I was told it would be fixed on Friday the next day. They lied. I called again on Monday and was told it would be the following Monday, (another 7 days) before they would send a technician. In the meantime, I am being charged for the time I am without service. His excuse was, I can call Windstream and they credit those ten days. However, because they will put you on hold, that takes at least another thirty-minute phone call. And, far worse, you are without your internet or landline telephone service. Needless, to I canceled the service and went with a different provider. Even after I finally got to talk to a person, to punish me for canceling, she put me on hold for over thirty minutes when it should have taken about sixty seconds. Naturally, she is polite and doesn’t tell you she is putting you on hold to punish you. Anyone that values their time, should never get service from Windstream. Now if you are a new customer, you quickly get to talk to a person and they will not put you on hold because if they did, you might hang up and they wouldn’t get your money.
We have an office with about 12-15 users (some are part-time so it depends on who is in). We are a legacy Broadview user. Though they merger went through a couple of years ago, The only recently turned off the BroadviewOfficesuite product. I learned this from a Windstream employee when I called for technical support. This technicial told me that the Broadview product was replaced with a newer and better Windstream Officesuite product. When I asked if the 50 to 75 external numbers that I had entered into the Broadview product would port over to the Windstream product, he claimed that it should. After installing the new product the external contacts did not port over. The technician escallated the question and reported back that with the new Windstream Officesuite product not only can you not transfer external contact from the older appplication, YOU CANNOT EVEN MANUALLY ENTER EXTERNAL CONTACT IN THEIR NEW SYSTEM! After again checking with his supervisor, he confirmed this and confirmed that they cannot return me to the older Broadview Officesuite. Separately, a Windstream sales person recently tried to conn us into a five-year contract. We are looking for a new provider right now!