close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

iCore Networks vs VoIP Innovations

Compare iCore Networks vs VoIP Innovations. Find out whether iCore Networks or VoIP Innovations is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iCore Networks and VoIP Innovations and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 32 Reviews
  • 9 Reviews
2.9
4.3

Overview:

iCore Networks is dedicated to providing their clients with business VoIP telecommunication systems that do more than traditional systems and cost much less. Targeting small and medium sized companies, iCore Networks brings your company the same...

VoIP Innovations is an industry-leading wholesale VoIP provider that offers DID, origination, termination, and E911 services. The company distributes these quality services to carriers, calling card companies, call centers, and resellers around...

Provider Info

  • Website:
  • Headquarters Country:
  • Founder Year: 2004

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Where do I start - The sales representatives are taught well. They will manipulate you into thinking their product is great and will give you no issues, but that's far from the truth. I heard their sales representative present their product and while all seems to be on the leading edge of technology, it really isn't. The company takes no responsibility for any of their network issues, from outages or no service on your phones. Not only will your phones only work 50% of the time (if that) but when submitting a ticket for support, you have to go through their help desk first and getting a response from someone on their technical side is a never ending cat and mouse chase. That is, if you get someone to reply to you. Outages happen every three or so weeks, sometimes less, causing your phones to go out every so often. So if you like paying for terrible service from tech reps who sound like they hate their jobs and never actually having your phones or circuits work, iCore/Vonage is great for you. Please do yourself a favor and stay far away from this atrocious company.

Aliyah Simkin January 29th, 2016

Customer service completely SUCKS, both technical support and account management in response time and in solving the issues. The quickest I have had a "high priority" ticket fixed is 6 hours, and right now there is one that it has been 3 days and it is still not fixed. And I have had multiple techs working on the same ticket because I call in to get an update and they try and walk me through the same troubleshooting steps the tech before them had be do because they don't manage their ticket system well or the employees are just too lazy to enter in what they already had me try.<br /> The phone system they gave us (Polycom VX500) has had issue after issue rising after 6 months of use. One major issue happened that it was proven it was the phones before 1 year warranty expired, but they procrastinated getting new phone and then after the one year tried to give the excuse they weren't under warranty anymore. Horrid reviews of the phones were found online after this. Our network partially discounts at least once a week for at least 1 employee's workstation, and again they take forever to get it fixed.

agreen July 8th, 2015

I've used VoIP Innovations 4 years ago and had to use another trunking provider due to cost. We recently moved our services back after VoIP Innovations agreed to match our current pricing. Service is miles better than the other provider. Routes are better and overall call quality. We also have a lot more features then we had before too. Ability to let our customers update their cnam, SMS, and DID grouping just to name a few. Don't underestimate the ability to get support via chat 24/7. We are pleased to be back, and wish we never left.

plexustech August 19th, 2020

Quality of service and support is excellent. Super easy to work with and always quick to resolve any issues. Tech support is very knowledgeable, helpful and considerate. They have certainly been a part of the success of our company.

ssreevesms August 18th, 2020
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

netTALK Logo
1
netTALK

Issue... No outbound toll free dialing ability to any 800, 833, 844, 855, 866, 877 or 888 numbers. I can not even call my ISP's toll free number,...

March 29th, 2025 - Rusty Edges
1-VoIP Logo
5
1-VoIP

I have been a happy customer for over 10 years. I've never had a problem until I recently moved. I had to call for service. They answered the phone...

March 5th, 2025 - 11yearcust

Most Recent Blog Posts

Top 10 Best B2B Software Review Sites for Software Buyers and Vendors
Top 10 Best B2B Software Review Sites for Software Buye...

When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...

Mar 29, 2025
voice over internet protocol phone on notepad
Competitors to Vonage in 2025

In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...

Jun 12, 2024