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iCore Networks vs TeleBlend
Compare iCore Networks vs TeleBlend. Find out whether iCore Networks or TeleBlend is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iCore Networks and TeleBlend and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 32 Reviews
- 37 Reviews
iCore Networks is dedicated to providing their clients with business VoIP telecommunication systems that do more than traditional systems and cost much less. Targeting small and medium sized companies, iCore Networks brings your company the same...
TeleBlend is a residential VoIP phone service provider that provides broadband phone coverage in 85% of the United States. As a company, TeleBlend strives to deliver full-featured, low-cost, and plug-and-play service...
- Headquater Country:
- Founder Year: 2004
- Website: www.teleblend.com
- Headquater Country:
- Founder Year: 2007
Users Average Rating
Recent User Reviews
Where do I start - The sales representatives are taught well. They will manipulate you into thinking their product is great and will give you no issues, but that's far from the truth. I heard their sales representative present their product and while all seems to be on the leading edge of technology, it really isn't. The company takes no responsibility for any of their network issues, from outages or no service on your phones. Not only will your phones only work 50% of the time (if that) but when submitting a ticket for support, you have to go through their help desk first and getting a response from someone on their technical side is a never ending cat and mouse chase. That is, if you get someone to reply to you. Outages happen every three or so weeks, sometimes less, causing your phones to go out every so often. So if you like paying for terrible service from tech reps who sound like they hate their jobs and never actually having your phones or circuits work, iCore/Vonage is great for you. Please do yourself a favor and stay far away from this atrocious company.
Customer service completely SUCKS, both technical support and account management in response time and in solving the issues. The quickest I have had a "high priority" ticket fixed is 6 hours, and right now there is one that it has been 3 days and it is still not fixed. And I have had multiple techs working on the same ticket because I call in to get an update and they try and walk me through the same troubleshooting steps the tech before them had be do because they don't manage their ticket system well or the employees are just too lazy to enter in what they already had me try.<br /> The phone system they gave us (Polycom VX500) has had issue after issue rising after 6 months of use. One major issue happened that it was proven it was the phones before 1 year warranty expired, but they procrastinated getting new phone and then after the one year tried to give the excuse they weren't under warranty anymore. Horrid reviews of the phones were found online after this. Our network partially discounts at least once a week for at least 1 employee's workstation, and again they take forever to get it fixed.
Was an old Sunrocket customer until the changeover to Teleblend years ago. Since then they have changed their hardware/software several times, each time getting worse than the last. Currently the last change, sometime in July of 2018, features of call blocking, forwarding, caller ID, and more have become non existent. They have no phone service of their own for support or service. Everything is done by email. Looking into reporting to PUC and any other agency if they try to prevent me from porting my number to another service. Their cost is also no longer competitive. $27ish yet advertised for $15.99. Absolutely unacceptable!!! In the beginning I was only loyal since Sunrocket was awesome. Lesson learned...
I transferred from Sunrocket to Teleblend many years ago. Since then their Price has gone Up and Up and Service and Quality have gone Down and Down. There is NO phone that will get you to their offices... everything is by email IF they even respond! Their website just got changed and now Call Fowarding is almost impossible to use, Call Blocking is gone,, and ALL MY CONTACTS HAVE BEEN LOST!! AND Now (2 times) I have tried to take my number from them to another company and they WILL NOT RELEASE MY PHONE NUMBER FOR PORTING.!!! This happened in 2015 (with basic talk VOIP) and now again in 2018 with Comcast/xfinity mobile. I have filed a complaint with the FCC. Do NOT sign up with Teleblend,,, and whatever you do... don't sign up with a number you want to keep!! They are the WORST PHONE COMPANY ON THE PLANET!! Mike in Rockford Illinois