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hostmonster.com vs Net2Phone
Compare hostmonster.com vs Net2Phone. Find out whether hostmonster.com or Net2Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of hostmonster.com and Net2Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 53 Reviews
Overview:
Hostmonster.com provides excellent business web hosting services -- cheap and affordable, too. With a 1-click install for over 50 scripts and US-based tech support, hostmonster is perfect for webmasters of broad experience levels. With no long-...
net2phone is a software and services company that offers cloud-based phone systems and business VoIP service. net2phone solutions come with a full suite of high-quality, low-cost VoIP solutions for business, enterprise, and mobile use. The...
Provider Info
- Website: net2phone.com
- Headquarters Country:
- Founder Year: 1996
Plans Available*
- N/A
- - Save 50% off Competitor Pricing + Free Phones - Free Phone Rentals - Free International Calling to 40+ Countries - N/A
Users Average Rating
Recent User Reviews
Initially I was unsure... HostMonster's website promises so much and at such a good price, it made me wonder... However, I didn't wonder for long. These guys delivered in a big way. Their customer support is unparalleled. The longest I have ever had to wait for a response was 5 minutes. If for some reason your request is complicated or challenging, they will tell you and have been right on about the amount of time it would take. Account Setup was EASY! I was on live chat for about three minutes and immediately after, I was able to set up the account in FIVE minutes. I now have four websites hosted with HostMonster. Two of which they migrated from a previous host for FREE, and the other two they installed Wordpress and Pligg (+3 premium modules) for FREE. As you can tell, I am a firm believer of HostMonster and really have nothing negative to say about this web hosting company.
It has been and is still a smooth ride right from the beginning with HostMonster. All the technical support is transparent and their "Help" categories are well written and right to the point. Actually, I cannot rate their customer relations since I have never had to deal with them; everything has worked fine. I have never received a complaint or experienced any problems about speed or access to my site. The price is competitive and I feel I am getting a lot more than what I have paid for. I am extremely pleased with all aspects of HostMonster!
My phone stopped working, no dial tone, nothing. Contacted Support was on phone for over an hour trying to fix issue. Could not get phone to work and was told to send phone back and they will issue a new one. Two months later on my bill I am charged for phone I returned, first Net2Phone stated I did not return phone, they finally found phone I returned and I figured all was good. Receive my next bill and there is still the charge for phone I returned. Contact Net2Phone to be told they tested phone and it was deemed damaged and they are charging me. I ask for copy of testing they did on phone and to return the phone to me. I was told "THEY CANNOT DO THAT FOR ME" , i CANNOT HAVE PHONE BACK BECAUSE IT IS IN INVENTORY! This is some kind of scam this Company is doing! I have spent hours sending emails and still getting no where. Search for a better Company to do business with, do not trust Net2phone.
The service was not bad, until we had an issue with the cordless phones. They have a very difficult time with simple tasks. (it took them a long string of emails and about 5 people to understand that we needed to replace a broken phone, which took them over a week). After they finally sent us a replacement phone, it would not connect to the existing base. Don't worry, they said they can link in to our computer and sort it all out... before I knew it, none of the cordless phones worked. Now a couple weeks later they have sent us a new base and new cordless phones, but don't have time to call to help set them up. Don't even ask about onsite help, they don't do that. They were quick to send the monthly invoice despite us not having service for half of it.