As one of the best-selling VoIP devices, magicJack has allowed people to use their Internet connection to make both mobile and landline...
Green Meadows Telecom vs Star2Star Communications
Compare Green Meadows Telecom vs Star2Star Communications. Find out whether Green Meadows Telecom or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Green Meadows Telecom and Star2Star Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 7 Reviews
With Green Meadows Telecom, you get calling to the US, Canada and Puerto Rico for one low monthly rate and no contract. Green Meadows’ plans start for as low as $8.95 a month with the Green Value plan, which gives you 100 minutes to the US,...
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...
- Headquater Country:
- Founder Year: 2011
- Website: star2star.com
- Headquater Country: United States
- Founder Year: 2006
- Basic UC Bundle - N/A
- Premium UC Bundle - N/A
- Professional UC Bundle - N/A
- Starter UC Bundle - $10.99
Users Average Rating
Recent User Reviews
I got a call from them in first week of september 2011. Sales rep said, you can try it for 1 month for free and we will send a $50 visa gift card along with equipments just for trying it. You need to pay for shipping of equipment. I happily accepted this offer as internation plan during promotion for 18.99 was much cheaper than vonage and they charged $5.29 on my credit card. After 2 weeks of wait I received equipment. Just equipment. No account information, no welcome letter, no account number, no phone number.. absolutely nothing. Not even a no where should I contact in case of setup problem. And ofcourse... NO $50 VISA GIFT CARD. I went ahead and plugged it with my internet and there was no dial-tone. This equipment was not working. After doing google, I found customer support no and called them. They said tech-support is not available right now. Some one will give a call back tomorrow. Next day no call. Again I called after one day and with all apology a call back was promised, but no call back. I asked about $50 visa gift card, and they said, you will get one if you use this service for 3 months. But here service itself was not working. After few attempts, I left it as it is, bcoz my vonage works really gr8. But to my surprise, they billed my credit card following month for $20. The moment I saw change on my CC, called them back, and explained them whole story. Same response, you will get a call back, which never happened. Again, when I called, they said that they are going to cancell my account and refund all charged to my card. Its been 3 weeks, still I am waiting for a refund on my card. Finally called then again, and same response, you will get a call back. And most sursprising thing, without asking any account information, customer rep said, you will get a call back. Disgusting. I asked where will you call back and what account information you have.. as soon as I completed question, call on hold... When she came back, she read out some other account, some other name... Let's see if I get a callback next day...
I am not only a Star2Star Dealer, but I have been using them in my office for 5 Years and have had no problems. Support has always been great, but I tell my customers, I am the first call for support. I have never charged a customer for a warranty repair, the only time I might charge a customer is if they do an add move or change that requires me to go on-site. All changes I can do online I do at no charge. The one thing I seem to find about all of the negative reviews, is they have problems with their dealers not providing the service they should. I am sorry you have that experience with your dealer. But I would recommend that if your dealer is not providing you the service you need, and they are charging for warranty repairs, call Star2Star and ask to have your account moved to another dealer because your dealer is not providing you the service you should be getting. Star2Star will act. And if they can't resolve things with your dealer, they will put you under another dealer that will take care of you.
I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.