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Grasshopper vs Momentum Telecom
Compare Grasshopper vs Momentum Telecom. Find out whether Grasshopper or Momentum Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Grasshopper and Momentum Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 4 Reviews
Grasshopper offers a virtual PBX phone system for entrepreneurs looking for an alternative to a traditional phone line. Grasshopper offers the advanced features and capabilities of an expensive business phone line for an entrepreneurs’ budget. It...
- Website: https://grasshopper.com/
- Headquater Country:
- Founder Year: 2003
- Headquater Country:
- Founder Year: 2006
- Solo - $26.00
Users Average Rating
Recent User Reviews
Do not use this company - the company does not disclose all fees, auto renews with no email or reminder, will not refund money for yearly subscription after 30 days. Deceptive and does not show renewal date in your account anywhere. When I asked for the renewal communication they claim they sent, it has not been provided it. When I asked why the renewal terms and date are not posted in my account dashboard, subject was changed. When I asked for a refund, they said they can not refund the $437 they charged me for the year (not the $320 advertised on the solo package with no mention of fees, taxes, and other charges totaling an additional $117). So far they have not made this right. I will be reporting to my state attorney general, BBB, and everywhere I can.
Grasshopper has been a godsend for our small business. We are just 4 people, and it's an amazing phone system for our needs. Price point can't be beat, and the features and reliability is great.
We were originally with DCT Telecom using their SIP service - had no issues with DCT for many years. DCT was bought bought out by Momentum - Took (2) months to finally get switched over, then we started experiencing service loss almost daily at different locations (we have six stores) - Support was worthless in troubleshooting issues - Finally got switched off of Momentum and discovered their BS early termination fees that go with their auto renewing contract. Stay away from this comapany!!!
We signed a three year deal with Momentum in 2016, and then five years after that, our workforce location changed and we needed to get out. We'd already done the three years, but they forced termination fees on us after five years since they require us to give notice 90 days before the end of the term (not 89), and, as they see it, they determine the term. Totally would not hold up if we had the time and energy to battle them., But very shady. DO NOT SIGN A CONTRACT WITH THIS VENDOR. YOU WILL REGRET IT.