In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Grasshopper vs Momentum Telecom
Compare Grasshopper vs Momentum Telecom. Find out whether Grasshopper or Momentum Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Grasshopper and Momentum Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 6 Reviews
Overview:
Grasshopper offers a virtual PBX phone system for entrepreneurs looking for an alternative to a traditional phone line. Grasshopper offers the advanced features and capabilities of an expensive business phone line for an entrepreneurs’ budget. It...
Provider Info
- Website: https://grasshopper.com/
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2006
Plans Available*
- Solo - $26.00
- N/A
Users Average Rating
Recent User Reviews
Do not use this company - the company does not disclose all fees, auto renews with no email or reminder, will not refund money for yearly subscription after 30 days. Deceptive and does not show renewal date in your account anywhere. When I asked for the renewal communication they claim they sent, it has not been provided it. When I asked why the renewal terms and date are not posted in my account dashboard, subject was changed. When I asked for a refund, they said they can not refund the $437 they charged me for the year (not the $320 advertised on the solo package with no mention of fees, taxes, and other charges totaling an additional $117). So far they have not made this right. I will be reporting to my state attorney general, BBB, and everywhere I can.
Grasshopper has been a godsend for our small business. We are just 4 people, and it's an amazing phone system for our needs. Price point can't be beat, and the features and reliability is great.
This phone system is terrible. Please do not get it if can find another. It seems the company I work for purchased Momentum Telecom, MT, because their long distance plan was the cheapest, but I am not yet sure on this. MT is unreliable: Some times customers cannot get through, one or more calls drop, call quality is not good. The software is also difficult to use. The reporting is weak. The agents who use the phone system software dislike it very much. How they display those on a call and those available is awful. How they do transfers is tricky. Occasional total outages: no calls can dial in. There is more bad as well. Please shop around, even if you have to pay more for long distance.
Buyer beware, they will smile and say what you want to hear but do not care at all about what happens once the agreement is signed. They keep referring to it, even though you may have phone issues (good luck getting a hold of their tech support). Then when you want to leave, they have a bunch of clauses to penalize you, as if it's our fault they can't provide the service they said they could. Read their agreement with a microscope, they are tricksters with no regard for customers. Not to mention they are 3x more expensive than other providers. I cannot recommend this company any less.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
