In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Cox Communications vs VanillaSoft
Compare Cox Communications vs VanillaSoft. Find out whether Cox Communications or VanillaSoft is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Cox Communications and VanillaSoft and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 6 Reviews
Overview:
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
- ...
VanillaSoft is a Texas-based company offering cloud-based call center software focusing on lead management and customer relationship management (CRM) solutions. Since 2005, VanillaSoft has been dedicated to making simple, smart software that...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1996
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
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Users Average Rating
Recent User Reviews
I have a problem ticket (tier 2) and it has bounced around several teams for 8 weeks with zero resolution. No one contacts me, and many times when I call no one seems to care. Those who seem to care make promises saying they will track the ticket and call me back, but they NEVER do. When I called in yesterday, the ticket had been closed even though the issue was never resolved. COX DOESN'T CARE ABOUT ITS CUSTOMERS
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.