Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...
ContactTel vs Momentum Telecom
Compare ContactTel vs Momentum Telecom. Find out whether ContactTel or Momentum Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ContactTel and Momentum Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
ContactTel is an award-winning VoIP provider that offers your business a variety of plan options to suit your company’s needs. ContactTel’s plans include a variety of features including voicemail, conference, call forwarding, music on hold and...
- Headquater Country:
- Founder Year: 2005
- Headquater Country:
- Founder Year: 2006
Users Average Rating
Recent User Reviews
We signed up for this service; our router was a Linksys SPA3102 (brand new). They could not get the phone to ring, and we could not receive incoming calls. Despite this, they continued to bill us, and after the first attempt to fix our connection, they stopped responding to email. After 2 weeks, we made the move to Vonage, and after installing our router (which amounted to connecting it), our phone began to ring again and all worked correctly. We had a balance of nearly $40 with ContactTel, and we asked them to close the account and mail the balance to us, or send it by email money order: never happened. That was 8 months ago, and we don't expect to see that money again. This place is a total rip off.
I am not a person who usually takes the time to write review, but I find it important to warn people about this company and its poor business practices. From the start Momentum was poor on implementing the voip system in our business. Even though it took several weeks to get the system fully online they charged us a month prior to the service working. Then when half of our phones were not working they did not respond to our calls for help. I chose to go with another carrier after 3 years of overpriced under performing service on phones that were not operational. And a company that showed little to no interest in making things right. I intended to change service after the end of the contract and quietly let it go. When I informed Momentum that I was cancelling, they had the audacity to tell me they had automatically renewed my contract, even though I had told them I would not be renewing the contract. They have informed me that I would be responsible for another year of over priced fees. Needles to say I will not pay these fees, and I will let people know of how poor this company is in its dealings with customers. I encourage you to find another company to do business with. This company should not be rewarded for its behavior.
While saying our company considerable money I have been very impressed with how Momentum Telecom has taken a proactive approach in providing solutions that have helped us be more productive and improve our customer service. I would highly recommend giving this company a try