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UniVoIP vs Community Phone
Compare UniVoIP vs Community Phone. Find out whether UniVoIP or Community Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of UniVoIP and Community Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 7 Reviews
Overview:
UniVoIP is a Los Angeles-based premier business Voice Over Internet Protocol and hosted PBX provider offering high-speed internet connectivity and any-distance phone service in one seamless self-serve solution. UniVoIP brings the best in business...
We offer mobile landline coverage, so customers can have their landline number ring on their cell phone and cancel their previous landline service. Their cell phone becomes the home of both their landline number and their cell phone number.
...Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- N/A
- Business phone service - $17.41
- Traditional Home Phone Service - N/A
Users Average Rating
Recent User Reviews
We needed to move to another solution that had more of the features we needed. Instead of letting us end the agreement, they tried to charge us thousands to cancel since they auto renewed our contract for another 3 years. We reached out over a dozen times to try to get this resolved. We ended up talking to 4 different people and we never got to speak to a manager even after several requests. We are shocked at the lack of care after being long time customers. We miss the salesman they used to have, Steve, who actually seemed like he wanted us to succeed. Response from UniVoIP: Hi nonstopleiman, we are sorry to hear that you experienced issues reaching out to us regarding your contract term. We take our relationships with our customers very seriously, and we regret to have missed the mark with you. Please be assured that we continuously work to address issues with missed customer communication, and our teams regularly undergo intensive training to ensure customer matters are handled most efficiently and to the customer's satisfaction. We apologize for any inconvenience you may have experienced in the past. Should you like to further discuss, please call our UniVoIP Success Team at 855-864-8647. Thank you for your feedback.
Excellent customer service. We received services that was promised. Active since 05/10/2017 Port in our numbers was done with no pressure on our business activities. Voice mail boxes was setup same day as well as caller ID and all other features which were promised. They are very creative and very well aware and trained of functionality of their services and software which it makes them very different than large service providers. They are very active to solve any outstanding issues that may need attentions. Cut our bill to half and gained new features to better conduct our business. Great team of professionals to know and work with.
Trusting, and impressed on instant answers through email. Very helpful and most of all polite and patient. Finally got a landline for back up incase my cell phone blitzes out. I Iove that I can call anywhere in US. And the process is great for paying ahead.
I am very pleased with Community Phone. From how nice their customer service agents were to how easy it was to set up. Highly recommended.



