Vonage Business vs CloudPhone

Compare Vonage Business vs CloudPhone. Find out whether Vonage Business or CloudPhone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage Business and CloudPhone and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 62 Reviews
  • 10 Reviews
4.45
4.9

Overview:

Vonage Business is one of the largest providers of VoIP services to the SMB market. The company offers customizable and feature-rich business VoIP plans, as well as a range of VoIP phones and routers that address the specific needs of small to...

CloudPhone is the best solution to your VoIP system needs. Created by Voxox in 2006, CloudPhone has been recognized for its simple approach to the user experience.  With three customizable plans and no contracts, you have the flexibility to...

Provider Info

  • Website: vonage.com
  • Headquater Country: United States
  • Founder Year: 2003
  • Website: CloudPhone.com
  • Headquater Country: United States
  • Founder Year: 2006

Plans Available*

  • Vonage Business Build Your Own Plan - $19.99
  • Vonage Call Center - N/A
  • Vonage SIP - N/A
  • Basic - $12.00
  • Plus - $24.00
  • Pro - $24.00

Users Average Rating

Recent User Reviews

Prior to joining Vonage Cloud VOIP phone service I verified with Vonage that my IP 501 Polycom phone would work with their system. Vonage assured me it was a phone that would easily work on their system. I also confirmed with Vonage the following price breakdown: $24.99 Service and $10.00 per month for a phone number fee. Price with tax was supposed to be $42.xx. I found out they charged $54.xx on my card. No explanation available from Vonage to why the difference. As for my phone I was told to call tech support to have it programmed. I called and the tech person was clueless to how to set up this particular phone. He told me to call back and talk to another tech the next day. I called and the next tech tried to figure it out, but no luck. I went through 5 tech people who at the end of the day told me to buy a new phone. So I tried to contact Vonage to cancel the service since the phone they told me would work, didn't actually work with their system. I literally had the service for one day. I requested cancellation and it took 4 business days for Vonage to return my request. They told me they would happily cancel my service, but I am not getting a refund. They flat out don't give refunds I was told by the "Account Management Team". So I never had a phone hooked up to their service, was over charged, didn't get a refund and the features discussed were dishonest. The services I was told I would have for free, are actually additional payment services. Not Free. WORST 4 DAY EXPERIENCE WITH A COMPANY. STAY AWAY FROM THIS COMPANY AND LOOK OUT FOR HIDDEN CHARGES.

[email protected] September 14th, 2017

Extremely LONG wait times to get a hold of someone to fix a problem or answer a question! VERY inconsistent call quality. After one year of trying to make it work, had to switch. Website portal was easy to use; probably the best part.

John Roller March 9th, 2017

I've tried a number of similar services, but they don't compare to Cloudphone. The price is great, no hidden fees, works flawlessly on both my iOS and Android phones, customer service is awesome, and the features are better than any of the others. Thanks guys, keep up the good work!

keithd May 23rd, 2018

CloudPhone does everything I need a phone system to do at a third of the cost. I used to have an PBX phone system for my catering business. It was expensive and difficult to configure and for some reason I was missing calls. My friend told me about CloudPhone so I gave it a shot. I’ve had it for 4 months and it has saved me a ton of money and is more convenient than my other system because I can configure it on my own with an easy interface. Their support is great if you ever get hung up on something too. Five stars!

Howot090 May 20th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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