In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Chicago Business VoIP vs VoiceStick
Compare Chicago Business VoIP vs VoiceStick. Find out whether Chicago Business VoIP or VoiceStick is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Chicago Business VoIP and VoiceStick and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
Overview:
Chicago Business VoIP is a leading business VoIP service provider that allows you make local and long distance calls over the internet. If you are a small business owner, with Chicago Business VoIP you will most likey be able to significantly...
The VoiceStick home phone adapter (GrandStream Handy-Tone 286) is the most convenient way to access your VoiceStick service. Not only will you save money with a low cost calling plans, you can also use all the features of your...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2003
Plans Available*
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Users Average Rating
Recent User Reviews
There were many options for phone service that I considered when shopping for a new system. Chicago Business VoIP had the ease and quality I was looking for. Their website was extremely informative, and their customer support was helpful and friendly. I would highly recommend CBV to any small business looking for a stress free phone system.
When I needed a high quality low cost VoIP solution to help my business through these tough times CBV was there. The website was very easy to use and I could not be happier. I was able to cut my TCO in half by using CBV services. I don't know where my company would be without it.
Where do I start? The worst is that they have a bug in their billing code. It records 911 calls as international calls which aren't included in most of their packages. A call to 911 generates a negative balance preventing subsequent calls including another 911 emergency call. One has to add the minimum of $10, above and beyond the monthly charge to reinstate service or wait call customer service and argue your case. The balance of the $10 is stuck in Voicestick coffers in case you need to make an international call or god forbid another 911 call. They won’t take it off your next bill. Customer support is minimal with only business hours (8-5) access, poorly trained people and a desire to close tickets that greatly exceeds their willingness to help customers. User features are minimal at best despite continuing promises to add features. There isn’t any “call busy” or “no answer” rollover which makes their “business service” useless for most organizations needing multiple incoming lines. If you are looking for fast track features, Voicestick is a Yugo when most people are looking for a Cadillac. Many services give tours of their online interface for prospective customers; Voicestick has to be too embarrassed to offer a tour… Call quality is fair on their best day, unusable on some days. Finally, there are the outages including the THREE day one caused by server failure. For an operation as big as they claim to be to not have back up systems is inexcusable.
These guys seem to offer a good quality VOIP service for the price!