Broadvoice vs NexVortex

Compare Broadvoice vs NexVortex. Find out whether Broadvoice or NexVortex is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadvoice and NexVortex and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 14 Reviews
  • 11 Reviews
4.55
4.1

Overview:

A leader in telecommunication innovation, Broadvoice aims to provide business and residential customers with a feature-rich broadband phone service along with United States-based customer service that is second to none. Whether you are a small...

nexVortex is a cloud communication services provider that specializes in SIP trunking, hosted voice, and hosted contact center solutions. Founded in 2002, the telecommunications company delivers VoIP solutions to business customers seeking local...

Provider Info

  • Website: broadvoice.com
  • Headquater Country: United States
  • Founder Year: 2007

Plans Available*

  • Broadvoice SIP Trunking Business Solution - $400.00
  • Cloud PBX Business Phone Service Unlimited Extension - $17.95
  • N/A

Users Average Rating

Recent User Reviews

We've been using BroadVoice for the past 4 months at our accounting firm. Set up was pretty easy and we were able to add users as we've grown. The feature set does everything we need it to, so we have no complaints. The system has been reliable as well.

tclarkson777 February 22nd, 2016

I installed voip.com SIP trunks for a client and the service well. Main location has a T1 and Asterisk phones. Branch offices have broadband and same Asterisk phones and all synced up well. I’d recommend then and plan to recommend to other clients.

ITservicetogo October 17th, 2013

Everything is OK while it works. The service was down 5 times this year. The last time it was out two business days in a row. Support does not exists during outages - nobody replies to email, pickup phone, etc. It is not a business solution. Would work as non-critical home office solution. This is not a serious player.

pvakh November 17th, 2014

We switched over from Etherspeak in May of 2012. We are a Cisco re-seller that deals with everything but VOIP. I checked into fully managed VOIP and SIP setup with Charter, AT&T, etc. They all wanted big bucks for not alot of function. We did not always have the best experience with our previous SIP provider, and decided to give SIP one last try before going back to old PBX/POTS. We have had a very good experience with NexVortex so far. I can only speak regarding the features we use. Our shop is all Cisco Unified IP phones, with a Cisco UC540 phone system. I have NV setup as a SIP trunk directly into our Cisco UC540, over a dedicated SIP/voice T1. Since we are are a small company, we only use around 12 lines at a given time. We also have 2-3 remote users at a given time tunneled back to the main office, all using the same SIP phone system. I can tell you it all works perfectly without issue. Our biggest concern in switching to NexVortex was uptime/reliability. We did not have the best experience in the past with other SIP providers. I can tell you that is completely different with NexVortex. They are not perfect, and did go down one time in July. Fortunately that outage was only for 30 minutes, and we have not had a single other issue. This is far greater reliability than we have experienced with any other SIP provider. I love the online interface, and specifically the disaster recovery feature. It has saved us a couple times when our T1 went down, as it automatically sent calls to the old POTS lines. Their billing is accurate, and the rates are reasonable. The call quality is good, even using g729 codec which is what we use. It's one of the few VOIP companies we have found that actually delivers what they promise, at the rate they promised.

fivestarday November 1st, 2012
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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