In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Broadview Networks vs US LEC
Compare Broadview Networks vs US LEC. Find out whether Broadview Networks or US LEC is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadview Networks and US LEC and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
Broadview Networks is a leader in the IP communications field, offering enterprise-grade business VoIP services, consulting and network optimization, and IP and...
US LEC VoIP provider
Provider Info
- Website: www.broadviewnet.com
- Headquarters Country:
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 2006
Plans Available*
- N/A
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Users Average Rating
Recent User Reviews
They were aggressive in pricing my bundled solution to make it attractive to switch from Verizon to their service. Reliability has been horrible though. One of my two circuits is down at least once a month, and this month I've had downtime 3 times already! Sure they provide credits for downtime but that doesn't offset the loss of business when I can't make or receive phone calls. Even if I have to pay a penalty to switch I can't afford not to at this point.
I have used USLEC for the past 3 years. the connection is reliable. Their customer service is great! I only face an occasional long hold time. Their additional services are amazing. You can change your standard T1 over to a VoIP connection. They offer any type of hosting you could want, including system backups. We have multiple locations, so they offer MPLS virtual VPNs between all of our remote sites. Try calling any bell companies and get better support. It will not happen.
US LEC is without question the WORST company I've ever worked with when it comes to customer service. EVERYTIME I try and get help they always say that no one is available, will create a trouble ticket and will have someone call me back. Not once has anyone EVER called me back and the company I work for that uses them has been with them for 2 years. The last time I tried to get tech support they couldn't even find my account or web domain! They are the absolute worst.