In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to arriving first and...
Broadview Networks vs Dialpad
Compare Broadview Networks vs Dialpad. Find out whether Broadview Networks or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadview Networks and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
Broadview Networks is a leader in the IP communications field, offering enterprise-grade business VoIP services, consulting and network optimization, and IP and...
Dialpad was formerly known as Switch.co. The service was designed and put together with the objective of providing unified voice and text communications to business enterprise users using a broad variety of devices. It has made...
Users Average Rating
Recent User Reviews
They were aggressive in pricing my bundled solution to make it attractive to switch from Verizon to their service. Reliability has been horrible though. One of my two circuits is down at least once a month, and this month I've had downtime 3 times already! Sure they provide credits for downtime but that doesn't offset the loss of business when I can't make or receive phone calls. Even if I have to pay a penalty to switch I can't afford not to at this point.
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.