Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
Atlantic Telecom vs voip.ms
Compare Atlantic Telecom vs voip.ms. Find out whether Atlantic Telecom or voip.ms is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Atlantic Telecom and voip.ms and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 24 Reviews
Voip.ms is a wholesale VoIP provider that offers call origination and termination throughout the United States, Canada, and select international locations. Voip.ms has various server locations throughout the world, with low calling rates and free...
- Headquater Country:
- Founder Year: 2003
- Website: www.voip.ms
- Headquater Country:
- Founder Year: 2004
Users Average Rating
Recent User Reviews
Im a total newbie when it comes to using voip, but i did a lot of reading on the subject. After getting my last phone bill (yes i like to talk) i decided to take the plunge and signed up with atlantic telecom. The sign up process only took about 5 minutes in all and i got all my instructions by email soon after. My box arrived after 3 days (i was told up to 7) and was very pleased with myself after figuring out what to do with the cables. - yes im a female and know nothing about computers and the like. Anyway to cut a long story short i have to say WOW. The call quality is very very good and i love the features i get including voicemail to email - very neat! For $19.99 a month i get unlimited USA / Canada & Europe calls (my mothers in england) and i am just so impressed with the whole thing. I recently found out i can even use my laptop with a phone called x-phone or something like that - its pretty cool too. I have never used anyone else for voip, but im glad i chose the company i did - top marks all around. My account management features are really easy to use and i can log in at anytime to see anything i need to. I kept my phone number for FREE too, no porting. There was no small print or catches that i found with other providers - another big plus for me. With this atlantic telecom, unlimited is unlimited, not limited like vonage
Have phone support as support with this company is only done through email or a chat system and you never receive a fix for the issue, they only want to point you to a document that is outdated. Offer features that are requited on all business VOIP systems such as Call Park. When a call comes in you cannot park a call so another phone can pick up the call.
I have been using Voip.ms for over 6 years and transitioned to them slowly to ensure that we had no problems. We are now running 12 lines and have had virtually zero down time over the last 24 months. As I am a bit of a tinkerer and tweaker with ATAs, I have had a few minor glitches - mainly self inflicted - which the boys in customer service were ready, willing and able to help cure. I have NEVER had a problem with customer service.It is important to realize that they know THEIR system inside and out - and can often assist with basic info on the ATAs and other client owned equipment - but that is NOT their job. VOIP by itself is a tricky thing to play with. The basic features of VOIP.ms are typically not to hard to master. And they add feature after feature as they continue to develop their products. I had used 2 other VOIP services before deciding on VOIP.ms - and neither came even close to the quality and service that VOIP.ms has provided. I have had contact with probably all their customer service reps to help me through the changes that I have made (and sometimes messed up), and have never had even a mediocre experience. It has always bee FIRST CLASS!