Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
Apptix vs Vonjour
Compare Apptix vs Vonjour. Find out whether Apptix or Vonjour is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Apptix and Vonjour and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 3 Reviews
Apptix was founded in the late 90s as a collaboration between several hosted email companies. Since then, Apptix has expanded to included a variety of unified communications technology and hosted business communications service – including...
Vonjour offers customers two options for VoIP communication: one that is free, and a paid subscription that offers more features. Vonjour offers a free service to show just how effective VoIP really can be, and they are not afraid to let everyone...
- Headquater Country:
- Founder Year: 1999
- Headquater Country:
- Founder Year: 2013
Users Average Rating
Recent User Reviews
We recently switched from a local provider of Business VOIP to Apptix. The customer support for the change over has been terrific, all US based with very smart techs. As a medium sized business, documentation has been important and Apptix is very well organized with full, clear documentation. Their web portal is also very clear and easy to use.
We operate an active commercial real estate brokerage with 25 agents that require excellent phone service and that is what we got with Apptix. We were a bit reluctant at first switching from the phone company but the economy has forced us to try new things to save money. We received a lot more than we bargained for because we made the switch mainly to save money, but we have found that the features that Apptix offers are outstanding and have increased internal and external communications and productivity. If you want to save money and increase productivity consider Apptix.
I have used virtual phone services for nearly a decade. I find that the two biggest issues are the setup process and the poor coverage. I had a decent experience with RingCentral they had a lot of outages and then they raised their rates. I switched over to Vonjour. The port took 8 days. They had a voice actor do our recordings, which was included in the service. All together the setup was fairly easy and I haven't experienced any outages.
Signed up with this guys since I liked their UI and it was the easier to set up. Unfortunately they started messing with my billing in the first 60days. I got charged double and when I complained they started over charging me. For a $22 a month service I was being charged $26. Support sucks. Sometimes a question is answered in 48 hours or not at all. Poor English too. Obviously these are some guys in who knows where working on this part time. Too bad they could no be serious about it, they had so much potential. I disputed with my credit card since they refuse to credit for their wrong-doings.