Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
Apptix vs VoIPo
Compare Apptix vs VoIPo. Find out whether Apptix or VoIPo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Apptix and VoIPo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 41 Reviews
Apptix was founded in the late 90s as a collaboration between several hosted email companies. Since then, Apptix has expanded to included a variety of unified communications technology and hosted business communications service – including...
Branded as “The Likable Phone Company,” VoIPo offers affordable home phone solutions to customers in the United States. The company was created by Hostgator, a popular web hosting company, in 2006. Dedicated to delivering a reliable and...
- Headquater Country:
- Founder Year: 1999
- Website: voipo.com
- Headquater Country: United States
- Founder Year: 2004
- VoIPo Residential/Small Business VoIP Plan - $6.21
Users Average Rating
Recent User Reviews
We recently switched from a local provider of Business VOIP to Apptix. The customer support for the change over has been terrific, all US based with very smart techs. As a medium sized business, documentation has been important and Apptix is very well organized with full, clear documentation. Their web portal is also very clear and easy to use.
We operate an active commercial real estate brokerage with 25 agents that require excellent phone service and that is what we got with Apptix. We were a bit reluctant at first switching from the phone company but the economy has forced us to try new things to save money. We received a lot more than we bargained for because we made the switch mainly to save money, but we have found that the features that Apptix offers are outstanding and have increased internal and external communications and productivity. If you want to save money and increase productivity consider Apptix.
I have now been with them for two years and while they had their issues at the beginning, you simply cannot beat the price for the number of features you get. Ooma and Vonage are no comparison. The support gave me an attitude about using my own VOIP phone that they "do not support" but still gave me the necessary settings to allow my unit to be used with their system. You have to know what and how to use the control panel if you want a successful phone system. Plugging it in and walking away isn't the way to approach this service at all. I thought I would be smart and switch to the Ooma business and I quickly found out that the VOIPO had so many more features available and that if you wanted anything done at Ooma you had to use their equipment that you needed to purchase from them. I immediately switched back and VOIPO gave me no attitude about my F-up. Lesson Learned ---- Good Service!!
System was down again.( I took their Customer service rep (his name is Ray) 20 minutes on the phone to admit there is a major outage. Ray had no idea how long it will take to fix. When asked to talk to a supervisor he told me nobody is available I'm going to look for a different company. Every time they need to adjust their server and they don't test - they ask me to have friends that use different provider to test