In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Apptix vs Net2Phone
Compare Apptix vs Net2Phone. Find out whether Apptix or Net2Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Apptix and Net2Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 53 Reviews
Overview:
Apptix was founded in the late 90s as a collaboration between several hosted email companies. Since then, Apptix has expanded to included a variety of unified communications technology and hosted business communications service – including...
net2phone is a software and services company that offers cloud-based phone systems and business VoIP service. net2phone solutions come with a full suite of high-quality, low-cost VoIP solutions for business, enterprise, and mobile use. The...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1999
- Website: net2phone.com
- Headquarters Country:
- Founder Year: 1996
Plans Available*
- N/A
- - Save 50% off Competitor Pricing + Free Phones - Free Phone Rentals - Free International Calling to 40+ Countries - N/A
Users Average Rating
Recent User Reviews
We recently switched from a local provider of Business VOIP to Apptix. The customer support for the change over has been terrific, all US based with very smart techs. As a medium sized business, documentation has been important and Apptix is very well organized with full, clear documentation. Their web portal is also very clear and easy to use.
We operate an active commercial real estate brokerage with 25 agents that require excellent phone service and that is what we got with Apptix. We were a bit reluctant at first switching from the phone company but the economy has forced us to try new things to save money. We received a lot more than we bargained for because we made the switch mainly to save money, but we have found that the features that Apptix offers are outstanding and have increased internal and external communications and productivity. If you want to save money and increase productivity consider Apptix.
My phone stopped working, no dial tone, nothing. Contacted Support was on phone for over an hour trying to fix issue. Could not get phone to work and was told to send phone back and they will issue a new one. Two months later on my bill I am charged for phone I returned, first Net2Phone stated I did not return phone, they finally found phone I returned and I figured all was good. Receive my next bill and there is still the charge for phone I returned. Contact Net2Phone to be told they tested phone and it was deemed damaged and they are charging me. I ask for copy of testing they did on phone and to return the phone to me. I was told "THEY CANNOT DO THAT FOR ME" , i CANNOT HAVE PHONE BACK BECAUSE IT IS IN INVENTORY! This is some kind of scam this Company is doing! I have spent hours sending emails and still getting no where. Search for a better Company to do business with, do not trust Net2phone.
The service was not bad, until we had an issue with the cordless phones. They have a very difficult time with simple tasks. (it took them a long string of emails and about 5 people to understand that we needed to replace a broken phone, which took them over a week). After they finally sent us a replacement phone, it would not connect to the existing base. Don't worry, they said they can link in to our computer and sort it all out... before I knew it, none of the cordless phones worked. Now a couple weeks later they have sent us a new base and new cordless phones, but don't have time to call to help set them up. Don't even ask about onsite help, they don't do that. They were quick to send the monthly invoice despite us not having service for half of it.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
