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Apptix vs ShoreTel

Compare Apptix vs ShoreTel. Find out whether Apptix or ShoreTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Apptix and ShoreTel and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 5 Reviews
  • 10 Reviews
4.8
4.3

Overview:

Apptix was founded in the late 90s as a collaboration between several hosted email companies. Since then, Apptix has expanded to included a variety of unified communications technology and hosted business communications service – including...

ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1999
  • Website:
  • Headquater Country:
  • Founder Year: 1996

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

We recently switched from a local provider of Business VOIP to Apptix.  The customer support for the change over has been terrific, all US based with very smart techs.  As a medium sized business, documentation has been important and Apptix is very well organized with full, clear documentation.  Their web portal is also very clear and easy to use.

miltreeder April 6th, 2011

We operate an active commercial real estate brokerage with 25 agents that require excellent phone service and that is what we got with Apptix. We were a bit reluctant at first switching from the phone company but the economy has forced us to try new things to save money. We received a lot more than we bargained for because we made the switch mainly to save money, but we have found that the features that Apptix offers are outstanding and have increased internal and external communications and productivity. If you want to save money and increase productivity consider Apptix.

VOIPLOVER777 November 27th, 2010

Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.

BarbaraG July 1st, 2015

Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.

BarbaraG June 15th, 2015
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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