Apptix vs BroadConnect Telecom

Compare Apptix vs BroadConnect Telecom. Find out whether Apptix or BroadConnect Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Apptix and BroadConnect Telecom and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 5 Reviews
  • 3 Reviews


Apptix was founded in the late 90s as a collaboration between several hosted email companies. Since then, Apptix has expanded to included a variety of unified communications technology and hosted business communications service – including...

BroadConnect Telecom provides VoIP services which include Hosted PBX, SIP Trunking, Hosted Call Center, Video Conferencing, Business internet, and VoIP equipment. They are a leading VoIP service provider in Canada. BroadConnect offers businesses...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1999

Plans Available*

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Users Average Rating

Recent User Reviews

We recently switched from a local provider of Business VOIP to Apptix.  The customer support for the change over has been terrific, all US based with very smart techs.  As a medium sized business, documentation has been important and Apptix is very well organized with full, clear documentation.  Their web portal is also very clear and easy to use.

miltreeder April 6th, 2011

We operate an active commercial real estate brokerage with 25 agents that require excellent phone service and that is what we got with Apptix. We were a bit reluctant at first switching from the phone company but the economy has forced us to try new things to save money. We received a lot more than we bargained for because we made the switch mainly to save money, but we have found that the features that Apptix offers are outstanding and have increased internal and external communications and productivity. If you want to save money and increase productivity consider Apptix.

VOIPLOVER777 November 27th, 2010

We asked for a quote on a phone system for our 2 locations. We do a lot of calling with in the 2 offices and sales agents on the road because of the nature of our business and wanted a solution that was quick to deploy and would run for home, office and mobile workers. Broadconnect telecom provided us with a demo to test with all the features enabled. After testing other systems from other companies we decided to go with BroadConnect and it has been about 5 months and we couldnt be happier. Apart from a couple of downtime episodes, one of which was due to our ISP's problem, we are happy with the service and the solutions provided.

rainasen August 8th, 2017

We are a midsize company with a small call center and were sold the BroadConnect hosted solution complete with reporting services. After making it through a very long 3 year contract with BroadConnect, I have have very little that is positive to say about this company. From day one we struggled with call quality and functionality. For a midsize company like ourselves the hosted system they provide is way too locked down to administer effectively and they never were able to provide all the functionality that was promised during the sale of the system. Their helpdesk is not very helpful as on many occasions my network admin knew more about networking than their technicians. At the end of the day while the price is great, the hassles and lack of accountability from this company is not worth the trouble.

dslltd September 19th, 2016
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews logo

Where do I start? The service quality is inconsistent, the customer service is the worst I have ever seen. They are rude and at times flat out...

March 19th, 2018 - thetechguy
magicJack logo

Tried living with it for a year and it was ok. Then the calls got fuzzy with breaks in voice. Many friends complained that my calls to them were...

March 19th, 2018 - John Eddy

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