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Alliance Phones vs Vonjour
Compare Alliance Phones vs Vonjour. Find out whether Alliance Phones or Vonjour is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Alliance Phones and Vonjour and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 12 Reviews
- 3 Reviews
Headquartered in South San Francisco, Alliance Phones specializes in cloud-based VoIP services for small and mid-sized businesses. Although relatively new to the industry (founded in 2012), Alliance Phones takes a straightforward approach to...
Vonjour offers customers two options for VoIP communication: one that is free, and a paid subscription that offers more features. Vonjour offers a free service to show just how effective VoIP really can be, and they are not afraid to let everyone...
- Website: alliancephones.com
- Headquater Country: United States
- Founder Year: 2009
- Headquater Country:
- Founder Year: 2013
- Alliance Phones Easy Plus - $29.97
- Alliance Phones Effortless Plus - $19.97
- Alliance Phones Simplicity Plus - $24.97
Users Average Rating
Recent User Reviews
I switched from Jive to Alliance Phones. They are truly the best VOIP Phone System that I've had. They stand out from the rest with their real value for money and polite and prompt service. The online portal makes managing the phone system much faster and easier. All our drivers have the mobile app installed on their smartphones. It just makes things so much easier and simpler.
They advertise FREE unlimited calling to the US and Canada and FREE magicJack to magicJack international calling, which it's an absolute lie. I signed for five years service promotional fee, that was 99.99, when the bill came in CAN dollars, was $187.90 they said they where not using the banking rate exchange and they have to charge me the exchange that was based on their calculations. I tried to cancel but they said I only would be refunded 17.00can because penalties for the cancelation. So I didn't have a choice and I had to keep the service. A month later, all a the sudden I stop receiving phone calls, I tried to fix the problem from my MJ online account but didn't worked. I tried to keep using the service just making outgoing calls and every often the calls where interrupted by recordings reminding to check my account or simply interrupted my phone calls. I contacted customer service which they said they where unable to fix the problem and they where unable to tell me the reason why my account was in hold. It took me few weeks calling every day and trying to contact someone to help me, but they told me that they where not even in the American continent to attend my concern. They said that they where in a place which they where no allowed to tell me, but they said they will pass my report. Couple of weeks later the problem became obsessively annoying interrupting my outgoing phone calls. I was unable to find help for this problem, so I decided to become rude with these people and they transferred to a supposed responsible. I was on my only account while I was speaking with this woman and she said hold on in the phone and she just cancelled all applications, devices and services which I saw the changes instantly on line. She came back to me on the phone and she said that I violate the time allowed on my service. I said that I paid for the five years service and that was advertised as unlimited phone, she said that some where in the 56 pages agreement said that the services isn't unlimited phone calls passing certain period per day. So they took my 187.90 can, they tried to make an other charge for the cancellation which thanks to my bank blocked the charge, they cancelled all my apps, devices and blocked the number I was using to contact them. There's no agency or government service to report this company's scam. I would ever recommend to get this terrible service that may was the must expensive phone service I have ever paid.
I have used virtual phone services for nearly a decade. I find that the two biggest issues are the setup process and the poor coverage. I had a decent experience with RingCentral they had a lot of outages and then they raised their rates. I switched over to Vonjour. The port took 8 days. They had a voice actor do our recordings, which was included in the service. All together the setup was fairly easy and I haven't experienced any outages.
Signed up with this guys since I liked their UI and it was the easier to set up. Unfortunately they started messing with my billing in the first 60days. I got charged double and when I complained they started over charging me. For a $22 a month service I was being charged $26. Support sucks. Sometimes a question is answered in 48 hours or not at all. Poor English too. Obviously these are some guys in who knows where working on this part time. Too bad they could no be serious about it, they had so much potential. I disputed with my credit card since they refuse to credit for their wrong-doings.