Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...
Alliance Phones vs Star2Star Communications
Compare Alliance Phones vs Star2Star Communications. Find out whether Alliance Phones or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Alliance Phones and Star2Star Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 12 Reviews
- 4 Reviews
Headquartered in South San Francisco, Alliance Phones specializes in cloud-based VoIP services for small and mid-sized businesses. Although relatively new to the industry (founded in 2012), Alliance Phones takes a straightforward approach to...
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...
- Alliance Phones Easy Plus - $29.97
- Alliance Phones Effortless Plus - $19.97
- Alliance Phones Simplicity Plus - $24.97
- Metered Plan - $9.97
- Unlimited Tier - $19.97
- Basic UC Bundle - N/A
- Premium UC Bundle - N/A
- Professional UC Bundle - N/A
- Starter UC Bundle - $10.99
Users Average Rating
Recent User Reviews
We had previously tried VOIP with a large carrier. We consistently experienced dropped calls and it impacted our business. We decided to try Alliance. We could not have been more impressed. Their platform is amazing and has allowed all our offices in different locations to connect and feel like one office. The call quality is outstanding. Most importantly, Alliance’s customer service is exceptional. We are able to reach the Alliance team immediately and deal with the same great staff. With Alliance, there is no unending wait times and speaking to random individuals at a call centre. Their staff are informed and always have creative and resourceful suggestions to our requests and questions. We could not be more pleased to have transferred to Alliance and highly recommend them to anyone looking for a VOIP service provider. Thank you Alliance!
I switched from Jive to Alliance Phones. They are truly the best VOIP Phone System that I've had. They stand out from the rest with their real value for money and polite and prompt service. The online portal makes managing the phone system much faster and easier. All our drivers have the mobile app installed on their smartphones. It just makes things so much easier and simpler.
Been with s2s for over 2 years now and have had no problems. The software and features are all up-to-date, and the customer service has been great.
The Star2Star service works well enough. We experienced disjointed levels of service. Out local 3rd party representative charged us for products covered by Star2Star and used the excuse that we should have known. We actually stopped using Star2Star in the middle of a 60-month contract. We still paid for there service. We could not get out of paying any of the line items on our invoice: Invoice Processing Fee: $4.99 per month E911: $2.99 per month Maintenance: $37.90 per month Bandwith Optimization per line: $2.50 per month Watch out for their cancelation policy. You can cancel your account for the day your contract expires providing you do it 180 days before and no less than 60 days before your contract expires. The penalty for missing this is an auto-renewal of 12 more months. The "reward" for canceling your account for the day your contract expires is a $150.00 "Early Contract Termination Fee." Up to this moment, no one can tell me how to cancel the contract on time. I admit, that I "cut off my nose to spite my face" when I stopped using Star2Star in the middle of our contract. Again, note that I stopped using their service. I did not stop paying for it. After getting nowhere with their "You are covered for this repair/part under our maintenance agreement ($37.90 per month) but our dealer charged you" issue, I did not want to continue using a product from this company. Again, "Cutting off my nose...". I was ready to let "bygones be bygones" until I got hit with my $150.00 early termination fee. The whole experience seems like a ripoff to me. Buyers beware! Charles