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ACN Digital Phone Service vs netTALK
Compare ACN Digital Phone Service vs netTALK. Find out whether ACN Digital Phone Service or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and netTALK and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 25 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
Users Average Rating
Recent User Reviews
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!
Have used NetTalk for quite a while, every other month fighting the blinking red light issue and exceptionally poor NetTalk customer service. Have had 2 devices fail, taking 15-20 email with Customer Support to get them replaced only to 'lather, rinse repeat' due to poor product quality. I've since tossed the NetTalk hardware, replacing with OBI200 - 1 time $50, no monthly fee or recurring service fee like NetTalk. Same if not better dialing plan and it NEVER blinks due to inability to connect. Now have 3 OBI200's with zero issues. Before you waste your time and money, consider alternatives.
I purchased the nettalk duo @ my local Walmart in Arkansas on clearance (back in June 2014), it came with 3 free months... To make a long story short, I have had it now for 3 years & still works fine. I have traveled to Argentina & was able to stay in connection with family & friends from US. The only issue is if you bandwidth or internet service is choppy, the phone call will be too.. But that is Not Nettalks fault... I purchase in April 2017 the Wireless & so fare am satisfied with the service... There are some dead areas, cause is powered by T-Mobile & in my area is not that good... Have read a lot of bad reviews & honestly don't understand hose sometimes people express themselves that hard. The only bad thing I have to say is the Customer Service thru the chat is a very long process, but like with you Doctor, you are lucky to receive a response or a call back within a Month... So that is all I can say about the company Nettalk, good product, but hard to get in touch with them.