ACN Digital Phone Service vs ClarityTel

Compare ACN Digital Phone Service vs ClarityTel. Find out whether ACN Digital Phone Service or ClarityTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and ClarityTel and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 7 Reviews
  • 2 Reviews


ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...

ClarityTel provides top-of-the-line voice and fax solutions for business, as well as a comprehensive suite of advanced business communication solutions, such as SIP trunking, live answering service, call recording module, and more. Since 2003,...

Provider Info

  • Website:
  • Headquater Country: United States
  • Founder Year: 2003

Plans Available*

  • N/A
  • Business VoIP - $19.99
  • ClarityTel Auto Attendant - $9.99
  • Hosted PBX Seat - $19.99
  • Metered SIP Trunk - $9.99
  • Unlimited SIP Trunk - $19.99

Users Average Rating

Recent User Reviews

Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing

nettestheone January 6th, 2015

I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!

mactrump1234 November 19th, 2014

I transferred approximately 20 accounts to ClarityTel. The process took several months, mainly because the telephone company I transferred from was very uncooperative. Throughout the transition, Derrick stayed on the case and remained completely responsive to my needs and the needs of my customers . This included after hours and weekend attention when necessary. In any introduction of a new technology to customers who are used to doing things a certain way, you're going to have questions and perhaps some misunderstandings. I've got to say that with the intense focus on this block of customers, service disruptions were kept to an absolute minimum. Several years have now passed since the cut over to ClarityTel. As proof of the usefulness of the software along with it's ease of use and functionality I am happy to report that practically all of the customers involved have remained on the service. ClarityTel offers a great service at a very fair price. I am very pleased that I chose to place my customers on their platform. Their systems are highly capable and extremely reliable. I couldn't ask for more.

allstatecommunications February 9th, 2017

We switched to ClarityTel after our then-provider went out of business. We're a call center in Buffalo, NY, with 50+ users and so far so good. The price is really one of the best we've seen in our years using different VoIP systems, and we have not yet experienced any drawbacks (it's been 4 months). I would recommend ClarityTel thus far.

NatePete January 9th, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews logo

Where do I start? The service quality is inconsistent, the customer service is the worst I have ever seen. They are rude and at times flat out...

March 19th, 2018 - thetechguy
magicJack logo

Tried living with it for a year and it was ok. Then the calls got fuzzy with breaks in voice. Many friends complained that my calls to them were...

March 19th, 2018 - John Eddy

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