In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
Freshdesk Contact Center vs 1Voice
Compare Freshdesk Contact Center vs 1Voice. Find out whether Freshdesk Contact Center or 1Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Freshdesk Contact Center and 1Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
Overview:
Freshcaller is a Cloud Call Center software where you can purchase local and toll-free phone numbers in over 40 countries. The intention is to help businesses and teams set up and run a powerful call center where you can engage in contextual...
Uniquely designed with features and benefits capable of transforming your company’s communications system into a real powerhouse.
Provider Info
- Website: Freshdesk Contact Center
- Headquarters Country: United States
- Founder Year: 2010
Plans Available*
- BLOSSOM - $25.00
- GARDEN - $49.00
- SPROUT - $0.00
- One telephone system. Thousands of possibilities. - N/A
Users Average Rating
Recent User Reviews
Freshcaller has worked extremely well for our company since we adopted it about 7 months ago. The contact center aspect of it works seamlessly and integrates well with the rest of our business operations, which is aided by the Freshworks software suite. Freshcaller and Freshworks basically cover every business software need with comprehensive products at a good price.
I have had the awesome experience in working with 1 voice from on boarding to support everything was seamless support was extremely helpful. I would definitely recommend this company!
I found 1Voice while researching VOIP providers and called them to test their customer service. A real human being picked up the phone on the second ring and answered my questions politely and completely. I had spoken with other companies and there was always something that wasn't quite right, either long wait times or hesitant answers or reading from a script. The conversation with 1Voice just felt right. We discussed the plans and decided on the one that fit my business the best (he didn't pressure me into the most expensive one) and I chose the $24.99 a month plan with no contract. I bought a commercial-grade bluetooth-capable desk phone for less than $200. When the phone arrived, I plugged it into my router and in less than 5 minutes it was ready to go. The call quality is excellent! I installed their softphone on my Samsung S21 so I could be reached anywhere and the call quality on that is excellent as well - people think I'm on a landline. I've had the service for about two weeks now and I haven't had any issues. I recommend 1Voice for business VOIP.