voip
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We have an update on our VoIP scams blog this week. According to Huffington Post, scammers have used outsourced call centers to "defraud Americans out of more than $5 million over the past two years." If this doesn't startle you, perhaps it should.
If there's one thing phone companies all have in common (besides phones), it's lawsuits. More specifically, patent lawsuits. Suits, countersuits, jumpsuits, you name it.
In the last five years, telecom has been trying to sue the pants off of competitors for alleged VoIP patent infringement.
Do you remember all the suits against Vonage? In 2007 Verizon successfully opened the door to lawsuits against Vonage by Sprint, AT&T, and Nortel. Verizon went on to sue Cox Communications and Charter Communications for infringements in 2008.
Like most technology, VoIP can be used for evil. VoIP users aren't more likely to be scammed than any other consumer but there are specific scams that seem to plague the VoIP community.
Different Types of VoIP Scams
- SPIT (Spam over Internet Telephony)
- Vishing (VoIP phishing)
- Account Fraud
- Pyramid MLMs
As you may have well heard, the San Diego area was hit with a massive blackout yesterday. Since voipreview.org's offices are in San Diego, we were blacked out.
In an emergency like we just had, all our VoIP phones went down. A few of our computers have battery backups (they didn't shut down incorrectly, unlike all the others) but our VoIP phone system didn't have any battery backups.
Have you read your Terms of Service lately? How about your service-level agreement? Any legal paperwork from your VoIP company? No?
Then you’re like the rest of us. The terms of service (also known as Terms and Conditions) is that long legal document that you don’t actually read, even though you agree that you’ve read the terms and agree to them when you purchase the service.
VOIP phone call quality is based on the speed and consistency of your internet connection. However, sometimes the quality of a VoIP call seems unexplainable. You know your internet connection is decent, too. The sound on your VoIP call is choppy and the person on the other end sounds like they have a horrific head cold.
What do you do?
With VoIP companies offering more and more irresistibly low rates, you may be wondering why everybody and their mother haven’t jumped on the VoIP bandwagon yet. One reason is that not everyone is well-informed about VoIP. Another reason is that there have been a lot of negative feedback on VoIP companies.
According to estimates by marketing intelligence firm In-Stat, VOIP solutions users will approach 288 million by 2013. Currently, there are already more than 110 million VOIP service users, and this excludes Skype or Messenger users. The US is topping the charts with over 22 million users.
You may have noticed something a little different about VoIP Review.
It’s new.
After several months of work, we’ve completely redesigned the site. We’ve made it easier to read, made the graphics cleaner, and, most important, kept the things that are really important: the reviews. We brought each review over from the old site. You can see the good – and the bad – of VoIP companies.
Numerous companies are developing applications for voice-enabled communication over the internet. What we know is that they are incorporating VoIP technology and many of them are using Flash® for a fancy cool look. I would go as far as to say that it is a free for all to see who can develop the coolest application and get it to the end user fast enough to make some money with the process. Oddly enough, many developers are using Flash® as a way to create visually interesting and user-friendly applications.
ZDnet Asia is reporting that a new integrated WiMax device is a 'misfit' in the mobile broadband platform's addressable market, lacking in marketing to take off in Asia, according to several industry analysts.
Foong King Yew, research director at Gartner, told ZDNet Asia in a phone interview such devices including WiMax-embedded laptops, are out of the price range of the platform's target market--developing countries.
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