The most important factor when it comes to the quality of your residential VoIP is your Internet speed. Your broadband speed is important because it will determine whether or not you are qualified for a VoIP service. A poor broadband connection will result in a low-quality call. With a bad connection, you will be affected by things like jitter, packet loss, and bad voice quality. It is important that you test your broadband connection ahead of time. You can test your connection with our Speed Test to see whether or not your setup is VoIP-capable.
Typically, a broadband connection will show 600 kbps for the upload stream and 5000 kbps on the download stream. It is standard for your upload speed to be less than your download speed. The upload speed is also the limiting factor and determines if you are capable of making VoIP phone calls.
Test your internet speed with our innovative Speed Test. Be sure to use this test while you are hardwired, and not while using a WiFi connection, in order to get a more accurate reading.
Unfortunately, if your connection isn't strong enough, you will need to sign up for a faster internet service before you can begin shopping and comparing VoIP providers.