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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everyone in between. They also provider International calling plans that allow for unlimited calling to a specific number of countries (depending on the plan you select). Phone Power also provides helpful online quick links and e-guides to their customers seeking support, as well as support chat, email, and telephone number. They are even available for a select number of weekend hours!
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company was ranked the 30th Fastest Growing Company by Inc. 500, made the Top 22 on Deloitte’s Technology Fast 500, and was also recognized as Editor’s Choice by VoIPReview.org.
Unlimited Calling
Phone Power’s home phone service plans offer unlimited calling to anywhere in the US and Canada, along with 60 minutes of free international calling to over 75 countries worldwide. Customers can choose from three different plans and payment terms: a 12-month contract term that starts at $9.95/month, a month to month subscription without a contract or prepay which begins at $19.95 per Month, and a 12-month prepaid plan that comes at the lowest monthly price of $8.33.
Powerful Phone Features
Aside from unlimited calling, each plan from Phone Power also includes over 45+ phone features (such as Mobile Phone App, Voicemail-to-Email, and Call Waiting Caller ID), a free second line and softphone, plus a 30-day money-back guarantee.
I had a connection issue that was originally created by my ISP. For trouble shooting, I have called their customer service multiple times and spoken to 3 people. They all were very polite and nice. Most importantly actions were taken quickly. Not only they shipped me a router right away but also when they needed to contact me back, they called or e-mailed me in a day or two.
Customer service & Price
Yes
Re: Phone Power
A breath of Fresh AirAbout Phone Power: They speak English They answer the phone. They are very friendly and helpful. Their price is right. the only thing I regret is taking so long to decide on who to switch to..... I was way overdue in replacing my voip provider "Myphonecompany.com" but not wanting to make another mistake I was doing my research. I looked at many . Finally tired of looking, one day I was about to just order when I ran into "Phone Power." The reviews & price were enough to make me order that very day. NO regrets on this choice. If you are looking to switch or this is your first time I would stop looking and go for it with Phone Power. 5 stars
price is right. service is great. received my router in a few days. call quality is much better with Phone Power than it
all of the phone features listed will be up and coming but are not usable at this time which is a bummer. That us ok. Th
Yes
Re: Phone Power
GREAT ! EVERYTHING!!!Phone Power Is Great! The customer service/pricing/equipment sent to me same day rec'd in 3-day's!Iwas with Vonage-horrible-company!Phone Power reliable grat features customer service fast,freindly!I Love This Company!
GREAT-EVERYTHING ! Go Phone Power!
Nothing!
Yes
Re: Phone Power
Excellent Service Everything!Phone Power is GREAT! Installation less than 1-minute!customer service/priceing is fantastic!My last provider was Vonage-horrible-experience/service.Go with phone power! you'll love it!!Recieved equipment 3-day's! super-simple to install/Great features!!!
Customer Service/Pricing
Nothing!
Yes
Re: Phone Power
Phone Power Just Not ReadyThe service started out with nasty feedback, screeching, broken speech etc....sound quality problems and I have tried to resolve them with Phone Power and my ISP for nearly an month now with no effect. They kept blaming everything on someone else and nothing ever got resolved. Well, they did call me back yesterday on my backup number which was NOT connected to Phone Power, was 25 miles away and on a completely different phone provider (Century Tel), they began explaining when it hit me, the sound quality problems were the same on THIS PHONE too, so I asked him if they used the Phone Power service on all their phones and he said YES! So there it was, I wasn't on Phone Power only they were so problem was definitely on their end not mine. This should have been one of the first tests they perform and it wasn't even on their agenda. Lesson learned. The other HUGE drawback with ALL Internet Phones is when your ISP is down, so is your phone...back to Qwest, at least when the power goes out they still work.
Affordable, many features, real people to speak too.
Tech was poor, line noise, echo, static and screeching all the time plus hit and miss service.
Yes
so far so go
The web site offers a few features like "click2call" that, would be really great but unfortunately was dialing the wrong numbers for me. I would click a friends number and get my mom, tried the same one and then got my wife, neither time did I get the number I wanted. customer service seemed really good, I called them after already finished setup just to check the wait time and responce, and was impressed, also their replies to emails we very fast. sound quality is on par with a POTS line, very clear and no lag. I'm hopeing they come out with some software to make teh click2call and voicemail checking easier, but for the price, $9.95 for 6 months, I'm not complaining... yet.
don't let the BS of a free router throw you though, if you cancel the service, you will have to pay t send it back, or they will charge you $99. and the shipping will be out of your pocket.
sound quality and customer service are very good
website features need a lot of work and no software for ease of use
Yes
Re: Phone Power
phonepower is grrrreathave had both vonage an voip.com both had lots of rebooting as well as people could not hear me as well as ecko on line .customer service was terrible but with powerphone it is great to have phone that does not reboot every hour,have clear phone connection customer service is there fast an not from india
great price,great customer service
Yes
Phone Power good quality so far
reliable, good qualitySo far so good. I've had phone power for almost 3 months. Setup was simple, and it's been very reliable. I moved my number from Verizon and the quality is very comparable.
they answer the phones with intelligent people!
Yes
Re: Phone Power
Good offerExcellent customer service, fast shipping, acceptable price. John Scofield Voip Heaven
Customer service
Yes
Re: Phone Power
What's Not To Like?This is an outstanding deal on a great product. The phone service including all the included bells and whistles is flawless and the price is certainly right. My order was processed quickly. You owe it to yourself to give Phone Power a try. They make it very easy.
Phone Power offers residential and international plans on top of VoIP hardware installation guides in order to meet all of your calling needs. Their home phone service is the same plan with three different pricing tiers, and offers you nearly unlimited calling throughout the U.S., Canada, and Puerto Rico. You can even keep your current phone number with Phone Power's residential calling plan! Phone Power also has three International plans available, and depending on how many countries you call determines what plan is right for you.
If you aren't satisfied with their service, Phone Power offers its customers a 30 Day money back guarantee.
The Rub
For home phone service, Phone Power provides consumers with the USA/Canada Unlimited Calling plan. If you are willing to sign a long-term contract, Phone Power can guarantee lower monthly rates. Then again, their monthly package isn’t exorbitant, either, so you can't go wrong with affordable phone service whether or not you want to sign a contract with Phone Power.
Each unlimited plan, regardless of the term (1 year prepay, 1 year contract, or monthly) will get you virtually unlimited calling. You can make and receive inbound calls without a limit, and are granted 60 minutes a month of international calling. Plus, with their USA/Canada Unlimited Calling plan, Phone Power provides a mobile phone app, free activation, and a free cloned second line.
Bottom Line
If you know that you need a dependable VoIP phone service that will help you save money, opt for the 1-year prepay to save the most money. However, be sure to consult Phone Power's website As a trustworthy and reputable residential VoIP provider for ten years, they can provide you the phone service and customer support that you require to stay connected. Plus, their support team is 100% US-based, and their website offers e-guides as well as tech support chat.
While the monthly rate is entirely affordable and much less than a traditional phone provider, taxes, fees, shipping, and handling still apply to your order.
Awards
Phone Power has received the following awards:
Gold Award Top Ten Reviews 2013
Deloitte Technology Fast 500 2012
Inc. 500's 30th Fastest Growing Private Company in America
Editor's Choice Voip Review
Our Two Cents
Phone Power makes it easy to have an affordable residential VoIP phone system. They offer three differnet payment options in their USA/Canada plans: a Monthly Average (as a 1-year prepay), a 12-Month Term, and a No Contract option. This makes it easy for users to choose a term that they are most comfortable with. Even still, Phone Power offers a 30-Day money back guarantee to its customers. These calling plans also offer customers the option to keep their current number for free, when other providers do so for a charge.
Phone Power's residential VoIP plans also have a mobile phone app, faxing capabilities, and free activation on top of many calling features. Your calling plan also comes with an allotted number of internationl minutes per month for calling to select countries. One thing unique to Phone Power is that they give you a free second cloned line with your service, which allows you to make or receive calls using the same phone number.
With Phone Power for your home phone, you get to keep your existing number, have unlimited calling to the U.S., Canada, and Puerto Rico, access to a mobile phone app, free activation, and a free cloned second line. All for a low monthly cost and a 30-Day money back guarantee if you aren't satisfied!
Key Features
Unlim. Calls US & Canada
Money Back Guarantee
Mobile Phone App
Free Activation
Notes
Prepay for one year of service and get the lowest monthly cost. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$8.33
Promo Price
N/A
Price Disclaimer
$8.33 is monthly average with 1-year prepay
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1-year contract : $9.95 / mo.
Month to Month (per user)
No contract : $19.95 / mo.
Annual Contract Prepay (per user)
1-year prepay : $5.99 / mo.
Toll Free
Setup
$0.00
Monthly
$5.00 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
Included
Included Pages
N/A
Add'l Pages Cost
N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
No
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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