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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everyone in between. They also provider International calling plans that allow for unlimited calling to a specific number of countries (depending on the plan you select). Phone Power also provides helpful online quick links and e-guides to their customers seeking support, as well as support chat, email, and telephone number. They are even available for a select number of weekend hours!
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company was ranked the 30th Fastest Growing Company by Inc. 500, made the Top 22 on Deloitte’s Technology Fast 500, and was also recognized as Editor’s Choice by VoIPReview.org.
Unlimited Calling
Phone Power’s home phone service plans offer unlimited calling to anywhere in the US and Canada, along with 60 minutes of free international calling to over 75 countries worldwide. Customers can choose from three different plans and payment terms: a 12-month contract term that starts at $9.95/month, a month to month subscription without a contract or prepay which begins at $19.95 per Month, and a 12-month prepaid plan that comes at the lowest monthly price of $8.33.
Powerful Phone Features
Aside from unlimited calling, each plan from Phone Power also includes over 45+ phone features (such as Mobile Phone App, Voicemail-to-Email, and Call Waiting Caller ID), a free second line and softphone, plus a 30-day money-back guarantee.
Great Customer ServiceI just received my unit and had trouble getting it setup due to my complex network setup. But repeatedly, they called me back asking if i had resolved my issue after calling them the first time. They called me Saturday afternoon and EVEN sunday morning. That is called customer service which is 24 hours a day 7 days a week. So far the difference between VOIP and my normal phone is no difference at all. I do not mind at all paying for great quality service with spectacular customer service. The tech support also conferenced call with me to my DSL provider which was never a possibility with other service that i've had. They also come with many features that i enjoy. I looked at VONAGE, and packet8, but with all the great reviews of this place, felt like giving them a try.
VOIP Quality, Customer Service A++++, Features, Ease of Use, Fast Setup
Price is a bit higher than average, but worth it with all the features and support you get.
Yes
Re: Phone Power
Bailed out of VOIP.COM-PHONEPOWER is so much better, thank GodI left voip.com for all the reasons posted on their reviews site-it just got to the point that I was worn down. But phonepower is the service I was always looking for: reliable service, friendly help, and good pricing
Good service at an affordable price
none so far
Yes
a
Yes
Re: Phone Power
A Great ValueI've had Sunrocket and Vonage; both were excellent. However Sunrocket went out of business, and Vonage pricing is approaching what a land line costs. Overall, Phonepower is an outstanding value. You can actually talk to a real person for customer support without spending 20 minutes wading through a menu. Setup is easy for somebody with even a rudimentary knowledge of computers. The website, account management and voice mail are really well implemented. Having had experience with both Vonage and Sunrocket VOIP, I can honestly say this service is every bit the equal of my experience with those other companies. My deal was $9.95/month (after fees, about $12.00/month) for the first six months, and about $22.00/month thereafter. Sound quality is fine. Highly recommended!
Easy intuitive website. Simple setup. Outstanding customer service. Fast delivery of equipment. Excellent pricing.
I get echo sometimes, but it my have more to do with my ISP then Phonepower, is my guess.
Yes
Re: Phone Power
New CustomerInstalled per instructions, so simple,worked great, was concerned about switching to another VOIP since my Caomcast service had static. PowerPHone system is much clearer sound than my Comcast VOIP! Must have a superior modem!
Price, Clear sound, better features than my Comcast VOIP.
None that I have found
Yes
Phone Power working well for me
Working well for meRead a few reviews before deciding to switch over. Received my modem very quickly. The setup was very simple, and the quality of the calls are all excellent. Most of the time the customer support was very fast, but a few calls i made, especially to billing department, took some time. The reps were all very intelligent and honest. Phone Power has a referral program that i found out after signing up, giving both users 1 month free. However, i checked my account and the credit was there, but now gone again. i will contact them again to see what is going on. Besides that, i am pretty satisfied and the quality is good.
Excellent call quality, nice features available, great price, great business ethics (so far)
Nothing really. Website and features seem new, website occasionally lags. Still waiting for some features.
Yes
Re: Phone Power
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Yes
nothing special
nothing special frankly i am checkin the website functionality
No
So far, so good!!
I switched from Voip.com to Phone Power. Voip.com was aweful. I have been with Phone Power for about a month and so far so good. I received my adapter within a few days and my number was ported in 8 days. I contacted customer service a couple of times to ask a question and they were very prompt in their reply. Sound quality is good. Everything works great so far. Price is good too. So far I strongly recommend them.
Good sound quality and customer service
None, so far
Yes
Great service, great customer service, great price
I did have a few problems getting set up but I was always able to get in touch with customer service right away. The first problems I had was because I had ported my number from my former voip, Packet8, and hadn't canceled. The reason I canceled Packet8 was because their website was impossible to use. I find Phone Power's website very easy to use. I'm very satisfied with Phone Power and recommend it.
Great customer service, easy to use website, great features
Phone Power offers residential and international plans on top of VoIP hardware installation guides in order to meet all of your calling needs. Their home phone service is the same plan with three different pricing tiers, and offers you nearly unlimited calling throughout the U.S., Canada, and Puerto Rico. You can even keep your current phone number with Phone Power's residential calling plan! Phone Power also has three International plans available, and depending on how many countries you call determines what plan is right for you.
If you aren't satisfied with their service, Phone Power offers its customers a 30 Day money back guarantee.
The Rub
For home phone service, Phone Power provides consumers with the USA/Canada Unlimited Calling plan. If you are willing to sign a long-term contract, Phone Power can guarantee lower monthly rates. Then again, their monthly package isn’t exorbitant, either, so you can't go wrong with affordable phone service whether or not you want to sign a contract with Phone Power.
Each unlimited plan, regardless of the term (1 year prepay, 1 year contract, or monthly) will get you virtually unlimited calling. You can make and receive inbound calls without a limit, and are granted 60 minutes a month of international calling. Plus, with their USA/Canada Unlimited Calling plan, Phone Power provides a mobile phone app, free activation, and a free cloned second line.
Bottom Line
If you know that you need a dependable VoIP phone service that will help you save money, opt for the 1-year prepay to save the most money. However, be sure to consult Phone Power's website As a trustworthy and reputable residential VoIP provider for ten years, they can provide you the phone service and customer support that you require to stay connected. Plus, their support team is 100% US-based, and their website offers e-guides as well as tech support chat.
While the monthly rate is entirely affordable and much less than a traditional phone provider, taxes, fees, shipping, and handling still apply to your order.
Awards
Phone Power has received the following awards:
Gold Award Top Ten Reviews 2013
Deloitte Technology Fast 500 2012
Inc. 500's 30th Fastest Growing Private Company in America
Editor's Choice Voip Review
Our Two Cents
Phone Power makes it easy to have an affordable residential VoIP phone system. They offer three differnet payment options in their USA/Canada plans: a Monthly Average (as a 1-year prepay), a 12-Month Term, and a No Contract option. This makes it easy for users to choose a term that they are most comfortable with. Even still, Phone Power offers a 30-Day money back guarantee to its customers. These calling plans also offer customers the option to keep their current number for free, when other providers do so for a charge.
Phone Power's residential VoIP plans also have a mobile phone app, faxing capabilities, and free activation on top of many calling features. Your calling plan also comes with an allotted number of internationl minutes per month for calling to select countries. One thing unique to Phone Power is that they give you a free second cloned line with your service, which allows you to make or receive calls using the same phone number.
With Phone Power for your home phone, you get to keep your existing number, have unlimited calling to the U.S., Canada, and Puerto Rico, access to a mobile phone app, free activation, and a free cloned second line. All for a low monthly cost and a 30-Day money back guarantee if you aren't satisfied!
Key Features
Unlim. Calls US & Canada
Money Back Guarantee
Mobile Phone App
Free Activation
Notes
Prepay for one year of service and get the lowest monthly cost. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$8.33
Promo Price
N/A
Price Disclaimer
$8.33 is monthly average with 1-year prepay
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1-year contract : $9.95 / mo.
Month to Month (per user)
No contract : $19.95 / mo.
Annual Contract Prepay (per user)
1-year prepay : $5.99 / mo.
Toll Free
Setup
$0.00
Monthly
$5.00 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
Included
Included Pages
N/A
Add'l Pages Cost
N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
No
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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