For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everyone in between. They also provider International calling plans that allow for unlimited calling to a specific number of countries (depending on the plan you select). Phone Power also provides helpful online quick links and e-guides to their customers seeking support, as well as support chat, email, and telephone number. They are even available for a select number of weekend hours!
Re: Phone Power
Couldnt be much better
I read a lot reviews, and waited 3 months before getting my first VOIP system. I have had this new PhonePower.com system connected for 4 days, and it is perfect so far.
I use a SMC Router directly connected to a standard 5 meg Charter supplied cable modem. I ordered the HT502 VOIP adapter from PhonePower, which was free except for $14.95 shipping and handeling. (a bit high, but I suspect it pays for the unit also)
Ignoring the instructions I connected the adapter to an available port on my router. I plugged in a spare phone to the adapter and connected its power supply. I waited till the green lights showed up, picked up the phone and it just plain worked! I did some test calls... sound quality was perfect... not good, I mean perfect. Identical to the AT&T line.
By connecting the adapter downstream from the router I did not have to disturb the existing 5 computers I have connected to it. (8 port router). I considered this a huge bonus, as I had planned on an afternoon of resetting, and sorting out IP address issues. As it turns out I did not put a rating in for their tech support above, because I've never talked to them since it worked right out of the box!
With the taxes, shipping, fees, etc... my total charge was (advertised at $199) $253.26 for 24 months of unlimited service... thats still only works out to be $10.55/month.
Lessons Learned that might help others:
1. Order whatever the companies recommended adaptor is. DONT try to use an existing one... unless you can verify you have an exact matching model and firmware level with customer support in advance.
2. Order the transfer of your current phone number to be at least 10 days in the future. This way, there is time for the adaptor to arrive and you can set it up immediately and test outgoing calls and has good quality with your setup BEFORE the phone company transfers your number. This will give you a little cushion to resolve any issues. Then when the transfer day comes you just need to attach the primary house line and you are done. If they connection cannot be resolved you can call your existing phone company and cancel the number transfer.