As one of the best-selling VoIP devices, magicJack has allowed people to use their Internet connection to make both mobile and landline...
Zultys vs ViaTalk
Compare Zultys vs ViaTalk. Find out whether Zultys or ViaTalk is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Zultys and ViaTalk and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 9 Reviews
Zultys has been voted one of the top VoIP service providers in the business. Offering up high quality products and services at low prices, Zultys has proven to be a great competitor in the industry.
ViaTalk is one of the front runners in residential VoIP service. With its flexibile plans and ease of use, ViaTalk can provide top-notch VoIP service to just about everyone: expert to novice.
ViaTalk’s plans usually start at very low price...
Users Average Rating
Recent User Reviews
My BIGGEST complaint is the complete lack of user reference material. Zultys has a small 4 page "Quick Reference" guide that basically gets you making phone calls and not much more. Our previous phone system had an excellent user guide that detailed every feature of that phone system. The only training we got was what we found on YouTube! I will say the audio quality is excellent. Navigation is buried and confusing. Again, wouldn't it be nice to have a detailed user guide! Another negative is their handsets. While they are sleek and pretty, they are slim, hard to hold and fragile. I purchased phone pads to compensate for this as my guys were complaining they were impossible to hold with their cheek and shoulders while talking on the phone and working on the PC. I suppose a work around for this would be headsets for everybody. This system is also prone to just dropping calls. Our fax machine still drops calls before the system transfers to hold before the fax machine picks up. Nobody seems to know how to fix this either. Needless to say we miss our old system.
Our company specialized in smaller "key system" units until we were approached by two 100+ user clients to provide system, installation and support services. After researching available VOIP PBX vendors solutions, Zultys was an easy choice. After several years and multiple deployments, Zultys remains the right choice. Zultys is amazingly open to dealer feedback and development in helping us to meet and exceed customer's expecations. Bill Rakowitz General Manager Ganado Telephone Company
I had this service for many years but as time passes and society moved away from "home" phone, I decided to discontinued the service sometimes in 2017. To be fair, up to that point Viatalk was decent. Price was affordable, reliability was fair and quality was acceptable. Customer service was slow when I asked to cancel. There was 1-2 weeks of back and forth before I thought I had cancelled the service. Fast forward to September of 2020 and I get the below from Viatalk: "While performing an internal audit it was discovered that your ViaTalk broadband phone account had never been completely terminated as we have not yet received our leased equipment. At this time we ask that our equipment be returned immediately." it took 3+ years for them to contact me asking for a piece of junk (Linksys PAP2 adapter) that's not even worth the cost of postage to send. They kindly offered to take $50 in exchange for me to keep the equipment. This just seems like a desperate move from a dying company trying to scrounge up any penny they could get their hands on to survive.
I signed up for viatalk service back in 2008 and after 7 years intonusing them it stopped working, then they sent me new equipment in 2015 and said the old equipment was bad. It worked for a few more years, and the quality was just not there, cancelled and moved to Ooma, they asked for their equipment back and even the faulty equipment - well, I didn’t keep the faulty equipment for 3 more years, so at the time of cancellation, they charged me 50 for the adapter that costs less than 10. They wouldn’t let me buy and send another adapter, and escalating to management did nothing. As far as the service goes, they invested nothing since 2008 in their service. I feel they are losing a lot of business and will not be around for long since they just need the last 50 dollars from an outgoing customers.