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Zultys vs netTALK
Compare Zultys vs netTALK. Find out whether Zultys or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Zultys and netTALK and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 32 Reviews
Zultys has been voted one of the top VoIP service providers in the business. Offering up high quality products and services at low prices, Zultys has proven to be a great competitor in the industry.
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
Users Average Rating
Recent User Reviews
My BIGGEST complaint is the complete lack of user reference material. Zultys has a small 4 page "Quick Reference" guide that basically gets you making phone calls and not much more. Our previous phone system had an excellent user guide that detailed every feature of that phone system. The only training we got was what we found on YouTube! I will say the audio quality is excellent. Navigation is buried and confusing. Again, wouldn't it be nice to have a detailed user guide! Another negative is their handsets. While they are sleek and pretty, they are slim, hard to hold and fragile. I purchased phone pads to compensate for this as my guys were complaining they were impossible to hold with their cheek and shoulders while talking on the phone and working on the PC. I suppose a work around for this would be headsets for everybody. This system is also prone to just dropping calls. Our fax machine still drops calls before the system transfers to hold before the fax machine picks up. Nobody seems to know how to fix this either. Needless to say we miss our old system.
Our company specialized in smaller "key system" units until we were approached by two 100+ user clients to provide system, installation and support services. After researching available VOIP PBX vendors solutions, Zultys was an easy choice. After several years and multiple deployments, Zultys remains the right choice. Zultys is amazingly open to dealer feedback and development in helping us to meet and exceed customer's expecations. Bill Rakowitz General Manager Ganado Telephone Company
I have had Nettalk Duo for over five years. This year I renewed again on March 14 for one more year from March 23 to March 22, 2021 paying for the whole year. My equipment just went bad and I did not wanted to use Nettalk any more as there is several other means these days. As a matter of fact I would use for may be one call a month or so in the last year or two. I had kept it just as backup to landline. As the equipment went bad, I wanted to terminate the service and get prorated amount back from the one year service prepaid. They came back and said that they cannot process the order if it is more than 120 days. Today July 20 is within 120 days from the renewal date of March 23 but not from the date of payment which is March 14. Paying early I got penalized. They said they cannot do anything. Terrible customer support. Paying early and being a good customer, you get punished. Be aware..
I've hat a netTalk Duo tat worked fine for a few years. Over the last year it started going off line with the flashing red light. I had to reset it bu y unplugging it and then plugging it back in. This was happening more frequently, so when I happened to get an email solicitation from netTalk to upgrade to their new upgraded device the ezLINQ, I decided to give it a try. A week after I ordered it I had not been provided any tracking information. So went on line to call them up. (Found out that there was not a direct phone number.). The only two options were text messaging and email. I wad told it took two weeks for delivery. A few minutes after texting I received an email from USPS that a tracking number was provided but package had not been provided to the carrier. Two weeks later the USPS still had not been provided with the package. I texted netTalk again, After about 45 minutes the Customer Service could not tell me anything more than what I already knew. (there was a tracking number provided to USPS and they were awaiting for the package to arrive at the facility.). The customer Service said they would check on status and email me. After 24 hours had passed I had not received an email. I texted netTalk back and told them to cancel my order and to issue a refund to my PayPal account. Late that evening I received an email from USPS that the item had arrived at their facility. I texted netTalk that I had cancelled the order and that I did not want the package. I told them to intercept the item and to refund my PayPal account. They made no attempt to intercept the item. After more texting and they finally sent me a return Fedex mailing label and told me that once they received the package back that they would issue the refund. The package was delivered back to netTalk on October 2, 2019. I informed netTalk' Customer Service that the package had been delivered and to issue the refund. As of today there has been no refund issued and netTalk Customer Service will no longer respond to my text messages or my emails. I have initiated a dispute with my credit card company. BOTTOM LINE.....STAY AWAY FROM NETTALK.