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Yak vs ShoreTel
Compare Yak vs ShoreTel. Find out whether Yak or ShoreTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Yak and ShoreTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 10 Reviews
Read reviews about Yak, which is a home phone service provider in Canada. Read real user reviews of Yak below, or write your own.
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
- Website: www.yak.ca
- Headquater Country:
- Founder Year: 2003
- Headquater Country:
- Founder Year: 1996
Users Average Rating
Recent User Reviews
Had great results calling North America, but don't try to call the Philippines. They charge you for every attempt that is not completed. maybe 20% success in Philippine calls. Really disappointed. customer service ended up changing my longin so I can't get my invoices.
Yak has just terminated my service with 1 months notice. I am not sure why, but I will not go back with them if they offer a service at an increased price. We had many calls that had a small delay and we had complaints of poor sound quality.
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.