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Jan 01, 2026
Voxby vs voip.ms
Compare Voxby vs voip.ms. Find out whether Voxby or voip.ms is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and voip.ms and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 352 Reviews
Overview:
VoIP.ms is a top-of-the-game Montreal-based Voice over IP (VoIP) company founded in 2007. VoIP.ms focuses on cloud communications and prides itself to be the most feature-rich VoIP provider. Its platform is used by over 80,000 customers namely...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website: www.voip.ms
- Headquarters Country: Canada
- Founder Year: 2007
Plans Available*
- N/A
- Pay Per Minute Plans - $0.85
Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
Very good service, technical support answered quickly Very easy to setup, all features setup is web based and no extra costs. Setup within minutes Very good call quality Reasonable price Since service recovered from attack last year, has been very reliable
We finally dumped Big Telecom after rates went up for sub-par internet service, and we couldn't justify the extra cost of maintaining a copper POTS line that was getting spam calls. Granted, there's something to be said for the generally solid reliability of a "proper" landline. Particularly after recent VoIP woes, including a persistent DDoS attack on Voip.ms. I hope their new security-improved setup will prove stable and dependable, and they'll have another stretch of years with few service interruptions. The big plus: A rich set of features including call-screening IVR, multiple sub-accounts, and custom call routing. All at a very reasonable cost at least for light to medium users. That, along with having a cell phone for backup, made it worth staying.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
