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Voxby vs eXtreme Fax
Compare Voxby vs eXtreme Fax. Find out whether Voxby or eXtreme Fax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and eXtreme Fax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
eXtreme Fax is powered by RingCentral, a reliable provider of VoIP and business communications solutions. eXtreme Fax focuses on providing affordable, convenient, user friendly and secure internet faxing solutions with the business person in mind...
Provider Info
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- Founder Year: 2005
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
Have been unable to get this stupid thing to work. I have a fax machine and have tried to send a test page to my Extreme Fax number, and I've tried to send a fax from my Extreme Fax account to my fax machine. Neither has worked despite 2 hours of trying and a long convo with their "support" which pretty much consisted of them telling me that there were "issued" with sending and receiving faxes "today." I had read another review that said the reviewer had also encountered "issues" so I asked how much of the time this thing actually works. He said it was down about one day a month,, which I just bet means at least 1 day a week. Seriously unimpressed.



