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Jan 01, 2026
Voxby vs RapidFax
Compare Voxby vs RapidFax. Find out whether Voxby or RapidFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and RapidFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
Overview:
RapidFax is a very cheap email to fax - fax to email service for small businesses and home offices. For only $9.95 per month, you receive 300 free inbound or outbound fax pages. Extra pages are only $0.08 per page. Setup is fast and free. ...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- N/A
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
DO NOT SIGN UP for this service!! After the 30 day trial, they start charging and it is IMPOSSIBLE to cancel. You cannot cancel online or any other way. I talked to people and I chatted online but it was impossible. I cancelled my credit card and still it was charged to my new card. (My credit card company said that if they have the 3 digit code on the back, they can push it through.) Now I've filed a dispute with my credit card company and I hope that will work.
At $9.95 per month, I feel that RapidFax's individual and small business plan is a competitively priced internet fax service option. They offer a thirty day trial period which includes 300 total pages. Unlike other internet fax services that set an allotted number for incoming and outgoing pages, RapidFax combines the two to give their users more flexibility in how they spend their minutes. They also DO NOT charge a setup fee for their service. Faxes can only be sent to two email addresses which has not been a problem for me.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
