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Jan 01, 2026
Voxby vs NexVortex
Compare Voxby vs NexVortex. Find out whether Voxby or NexVortex is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and NexVortex and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 13 Reviews
Overview:
nexVortex is a cloud communication services provider that specializes in SIP trunking, hosted voice, and hosted contact center solutions. Founded in 2002, the telecommunications company delivers VoIP solutions to business customers seeking local...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website: nexvortex.com
- Headquarters Country:
- Founder Year: 2009
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
They stole our phone numbers without our permission. They admitted it in writing and wont make it right. We were a customer a decade probably. Look at their google reviews. No one likes them.
We've run our 600 extension company on NexVortex for over 3 years now. Never seen an outage. Service is always responsive and helpful, and they go the extra mile to help me resolve problems that aren't even theirs. They save us a ton of money over previous providers.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
