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Jan 01, 2026
Voxby vs Powernet Global
Compare Voxby vs Powernet Global. Find out whether Voxby or Powernet Global is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and Powernet Global and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
PowerNet Global is a full-service residential, business, and wholesale VoIP service provider based out of Cincinannti, Ohio.
PowerNet Global offers a smorgasbord of VoIP and data services. That means a whole lot: Ready? For business,...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 1999
Plans Available*
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
Had this service for two residential lines for 18 months. Voice quality has ranged from poor to mediocre. Have had to reboot ATA many times to get an acceptable voice quality. Customer via voice requires long waits and support staff is language challenged. Not helped by really poor VOIP connection to support. Email support is no better. I've found a new provider who excels at everything for less than 50% of PNG's cost.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
